Goal ZeroReviews of goalzero.com

Wil Definitely recommend Goal Zero. Had a small issue with a unit but Cas from goal zero support made the process smooth and easy to get my warranty replacement.

Awesome from start to finish Johnathon help me replace my altra 80 with no negative attitude.From start to finish he handled the return . And kept me updated to the finish when they received the broken unit back. Goal Zero needs to hire more people like Johnathon

I had a 6000X that stopped taking a charge through the High Power Port. I worked with Jonathan in support, first on the phone and later via email. It took a few weeks of back and forth, trying different solutions before we agreed the best thing to do was to replace the unit. Now I am whole again. I think the key here is to be patient and recognize that diagnosis and eventual replacement will take some time but that GoalZero support will stick with you until resolution.

Very helpful, informative and polite

Great products and customer service!

Jonathan's thoroughness and politeness throughout our call was what I will remember. My questions were fairly complex involving numerous products. Thank you Jonathan!

Worked with Jonathan and Ian for a short second, but both were extremely helpful on my issue. Top tier customer service and help, super thankful for what they both have done for me and my Yeti 1500x :)

We use multiple goal zero products and put them through a significant amount of heavy use. We have occasionally had issues with a product or another and have contacted goal zero. They have been very responsive and solved the various problems or issues very promptly. Their level of customer service is top-notch, which will keep us to continue using and buying their products.