Goal ZeroGoal Zero was founded to fulfill a need for portable, cost effective power solutions in the Congo. That cause propelled Goal Zero to create solar panels, power packs and lighting products that can be used effectively anywhere in the world. Whether you’re on a humanitarian mission in central Africa, at Everest’s basecamp, or anywhere in between, Goal Zero can keep you powered.Power. Anything. Anywhere.
Goal Zero (goalzero.com) has 89 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Scott's Goals -.
Have always loved the GoalZero products (use them every day), and the warranty is a huge part of that. I had a warranty replacement that had complex details and a lot to manage. Chayce was diligent, patient, thorough, cheerful, and had excellent followthrough. A person like Chayce is what holds a company's reputation and results together. Thank you for the above and beyond service.
Laird D.
I emailed goal zero regarding a product I bought i sent photos and explained what happened and they got back to me the very next day and sent me a replacement for my product. Great customer service!
Tom H.
Recently learned the original Expansion Module was recalled. After contacting Goal Zero I quickly received all the replacement parts as well as a couple more items I needed to make it all fit together. GZ was incredibly helpful as always when I had questions. They stand behind their products and customer service is now very quick to respond unlike many other companies in this downsized economic world we live. Great to experience a company that still provides great customer service that results in GREAT customer satisfaction. Thanks
Mac M.
The 12 volt portal stopping working on our Yeti 1000 core after less than two years of service. Fortunately Goal Zero stood by their product and are replacing the unit and shipping us a new 1500 X to meet our camping needs. I’ve been extremely impressed with the return process and especially grateful for the incredible communication and efforts from Chayce, the Goal Zero Customer Service rep who handled our warranty case.
Jay W.
I contacted Yeti Goal Zero with a service question and was very surprised with the very quick and knowledgeable response from Michael. Excellent customer service and follow through with taking care of the situation. I am a Yeti I customer for life.
barry
i read the product documentation and it offered to send an adapter for a different battery size. steban, the customer service rep, advised that the adapter was not in stock. however, he DID find one in the warehouse and arranged to send it to me. This is EXCELLENT customer service, above and beyond normal, and greatly exceeded my expectations. GREAT JOB STeban. thanks . barry
Vickie R.
After experiencing an issue with my Yeti1500, I contacted customer service and had an excellent experience getting the issue resolved. I received quick detailed responses. I was very impressed with the communication and help I received.
Amir
Fast response and great support.