GMCReviews of gmc.com

I leased my Hummer EV from GMC Fresno 2 years ago. I brought my truck in for the 2nd time for a squeaky wheel. Service said the tires were too worn to drive safely and that they would order 3 new tires, but refused a loaner in the meantime. I have to leave for LA in 2 days and this is my only vehicle. Service Manager Mike Templeton was condescending and said: “You’re bringing the car two days before a trip and you expect me to give you a loaner??” I told him I felt his treatment was racist. He did not deny it and told me not to come back to him. I requested to speak to the GM. GM Jarrett Marks came out and was sarcastic and even more rude than Mike. When I complained about Mike, Jarrett Marks supported him and said “Mike didn’t do anything wrong.” As a covered Muslim woman, I felt targeted, humiliated, and dismissed by both managers. I had to drive home with the unresolved squeaky noise while waiting for the new tires to arrive. This is unacceptable for a $100k+ customer. I am filing complaints with GM Corporate, BBB, and the California Civil Rights Department. GMC Fresno is now refusing to service my vehicle because of my review. This is retaliation. I am adding this to my discrimination complaint against GM Jarrett Marks and SM Mike Templeton.

General Motors does not care about their customers at all. I've purchased multiple $100,000 + dollar trucks, cars and have always been a loyal GM customer. Always. My 2024 denali ultimate has been in shop for months. Your engineers say its the worst one they've ever seen. They still havent fixed it they've put thousands of miles on it and continue to give it back broken. Its scheduke for the engineers again this week. And guess what hmc offered me $500 dollars in GM bucks or $1500 certificate towards a new vehicle. This is the biggest joke ever. Ive been making payments on this truck while yall have it and cant fix it and yes ita under warranty still. They replaced so much stuff but wont buy it back because im the second owner. Although I bought it with low miles in 2024. Do not buy from this company take your hard earned money elsewhere. My case manager is a joke. She doesnt reapond. She doesnt even know what's going on ever but is supposed to be updating me. She wont let me talk to anyone else. Truly dont know why they employ her. Im reaching out to every news outlet. Talking to attorneys, I will not let this go.

I've got a 2018 GMC Sierra. My dealership I've got a warranty through has been great about timely repairs when needed. Recently my fuel pump and oil pump needed replacing. My truck is not drivable until it gets repaired. It's been over six weeks and I'm still waiting on a fuel pump. My dealership has contacted GMC. I've contacted GMC. I can't get any straight answers as to why it's taking so long to get this part that I need. Timing could not be worse either. We're selling our home and moving 2 1/2 hours away. Not having my truck for this long has cost me so much money in rentals and in gasoline. Not to mention the difficulties of only having one vehicle to share between our jobs and having to kids. It's unacceptable to make someone wait so long for a simple part. If you can't find the part sitting around somewhere, then you should be making them. This is a good way to lose my business. And you can get I'll be warning other people against giving you their hard earned money of this is how you're going to treat them.

3 days after my new vehicle warranty ended which was March 30, 2026 I noticed my front grill was pealing. I brought my car to the dealership where I bought it and they looked at it and told me warranty is done. I opened a claim with GMC and after 3 weeks they called me to tell me they cannot do anything. I am not the first one that has brought this up. It’s a known issue. They offered me a compensation free oil change lol slap in my face. This is the last time I purchase a GMC vehicle.

I bought a 2024 GMC Canyon and the first few months loved it so much. Then I had issues with the the boss speakers and within a year the water started to leak from the roof . Took it to the delalship and they was giving me hard time to give me a lonar car . Then they finally gave me a lonar car and said the roof drain was clogged after six months the same issue happened and this time they said they could not duplicate the issue. Also the screen got blacked out after the water leak and the delarship could not duplicate the issue. Contacted customer service GMC with the issue and I asked for a replacement vehicle and they said its past an year since I bought the vehicle and they cant give me a new vehicle or refund my money . So after I got my GMC I traded for a Japanese suv which I love so much driving. If you want comfort and reliability dont buy Gmc products . You be having a bad experience and a nightmare. Stay away from that brand. My rating for GMC is zero. My truck has less than 12000 miles and I had the extended warranty which is waste of money . For oil changes I had to drive to the dealership which is an hour away . GMC is the worst with their products and worst with customer service. They just want to play the people and rob money .

Whatever you do DO NOT BUY A GMC UNDER ANY CIRCUMSTANCE. They come with faulty safety sensors which could kill someone. They allow managers of their dealerships to lie and rip off clients. They allow men like Kevin David to treat women poorly and threaten them if they leave an honest review. So steer clear of this company and all their dealerships

Bought a used 2017 GMC Sierra with only 102,000kms. Less than two years later and only 23,000kms, catastrophic failure. Requires a new engine. Absolute trash.

GMC Canada doesn’t care about business ethics and standards. They allow each dealership to make up dealer fees without any oversight. In other words, each dealership can establish their own practices without any accountability. Just be aware..