G-PReviews of globalization-partners.com

G-P has been a great partner for us to work with. They're very responsive as questions arise, and work to ensure that it's a smooth experience from an admin side and from the employee side as well.

We have been using G-P for over a year. Here are the advantages that I see. - Easy to use - Seamless onboarding and support team - Support after onboarding - Happy with the cost/benefit ratio

I want to extend my biggest gratitude to our CSM Rahma Ben Hamida. She is amazing, fast to respond, solutions oriented, always kind and solves every issue we may face. She offers to jump in calls with short notice, even if only to translate English to French to our employees. She is everything you could wish for in a CSM. As for the onboarding leads, they are always attentive, solutions oriented and helpful. They adjust to our specific needs, and also assist the new hire sufficiently. The platform is easy to use, and compared to previous EOR vendors we've used, payroll and invoicing has never been wrong. Great benefit packages offered for each country, and simple to find information on them. If anything could be improved, there are two things: 1. Some everyday support staff may not always understand what we are looking for and it takes some time with back and forth to understand what we need help with. However, this can be easily resolved with a quick call. 2. Detailed invoices cannot be anonymized with only an EID. This would be preferred for bookkeeping while protecting data internally. In the big picture though, amazing collaboration!

Thank you to SarahJane McGuigan. She fixed the problem, and we are all sorted. I’ve been dealing with an unresolved payment issue on the Globalization Partners (G-P) contractor platform for over three weeks now, and despite multiple attempts to get support, there has been no meaningful resolution or clear timeline. This is not a minor inconvenience—this directly impacts payments and creates unnecessary operational stress. What’s most concerning is not just the issue itself, but the lack of ownership and escalation from the support team. For a company that positions itself as a global payroll and employer-of-record solution, timely and reliable payment processing should be core to the service. I would appreciate immediate escalation, clear communication, and a resolution timeline. At this point, I am still waiting.

I would like to express my sincere gratitude to our Customer Success Manager, Salwa El Khattabi Salazar, for her exceptional support. She was incredibly professional, attentive, and dedicated to resolving my concerns. She addressed every query with care and ensured that my issues were handled efficiently. If a 10-star rating were possible, I would gladly provide one. I am so grateful for her help and give her my highest recommendation. 10/10 service!

Estoy muy satisfecha con la atención y seguimiento por parte de María Hadechiny, su respuesta es casi inmediata y de manera certera. En la mayoría de las veces he tenido una atención de manera profesional por todo el equipo de G-P.

My experience with G-P has been very positive. Whenever I’ve needed support or had questions, our Senior Customer Success Manager, Adrian Salazar, has been extremely responsive and helpful. We typically receive same-day responses, which hasn’t always been the case with other HR partners I’ve worked with in the past. I would confidently recommend G-P as a trusted HR partner.

the interface is simple and easy to understand. customer service is great.