Susan W.
Staff turnover, minimal follow up, refunds ignored
Several months ago, I reviewed my initial experience with Global Creative Writers. Things seemed to be progressing, but the following months proved devastating. What went wrong – five specific situations. #1 -I have had 3 different managers, and all of them quit as well as the CEO. #2- In June 2023, I purchased the Silver advertising package for $2,000. The contract stated that I was to get a full refund if the sales did not reach 1200 in 3 months. The sales goal was never reached. The company never honored the contract, and a year later I am still fighting to get my refund. No one will return my calls. #3 - I purchased a book distribution contract for $7000 for which I was supposed to receive royalties of $14,000. I received one payment of $774, and to this day am still seeking the royalties that are owed to me. No one will return my phone calls. The person who signed my book distribution agreement quit. I have reached out to the BBB, FTC, and the Attorney General's Office in California for support. #4 In January 2024, Global Creative Writers charged me $2,237 using USBooksPublisher to get an LLC and Transit Number. As of this date (6/25/2024), I have not received the documents and no one will return my calls. #5 A representative associated with USBooksPuslisher charged my credit card $849 without authorization. When my bank alerted me, I said fraud had been committed. This company would improve itself by better communication and honesty in honoring contracts.




