GlideReviews of glideapps.com

I am extremely dissatisfied with my experience with Glide. I paid for the Explorer plan on 04/10/2025, and the payment was processed successfully, but my account still shows as being on the free plan. Despite multiple attempts to resolve this through their AI support system, I was repeatedly given useless troubleshooting steps (clear cache, switch teams, wait for sync) which did not solve the problem. Worse, I was told I was “on a free plan” when I had clearly already paid. The system simply refuses to recognize my subscription, and the AI support does not escalate the issue to a human in real time. I was eventually told someone would “get back to me on Monday.” This is completely unacceptable for a paid service. I expected a smooth upgrade to a paid plan, but instead I got charged and left without access to the features I paid for. This is a serious billing and customer service failure. I want my money refunded immediately, and I will not be recommending Glide to others unless this is resolved quickly.

Just came home after long travel and discovered that all content on Glide has been removed! I can not find any email that warned us about it! Disaster! How could we know about it?

J'ai souscrit a un abonnement annuel. je commence a mettre en place mes app et je bloque je demande de l'aide qui a etais utile pendant 5 minutes puis plus disponible. ca va faire 5 jours que je suis au point mort et personne pour me conseiller ou guider. franchement il y a beaucoup mieux pour moins cher.

doesnt work

BEWARE! Full of bugs and customer support is terrible. They have this newish AI feature they recommended over and over in their marketing, its actually in beta. Any issues you have, even if you not using the beta AI component they blame it on it and say they cant fix your issues because they are to busy fixing the problems this beta AI component has caused. Because I'm a paying customer, I have asked for some type of compensation as my issues are causing a lot of my customers to leave, however not once have they acknowledged my request. I'd recommend finding another solution for now unless you want terrible customer service.

We subscribed to Glide's "Business" plan and are shocked by the outrageous pricing structure. A "Business" plan limited to a ridiculous 30 users while the cheaper "Maker" plan offers unlimited users? This is not only confusing but looks like a blatant scam! It feels like Glide is only out for profit and has no regard for its customers' needs. The additional $6 per user is simply outrageous! There are so many alternatives that offer more features and a fairer pricing structure. We definitely won’t be staying long and can’t recommend Glide to anyone. Stay away from this company! In Germany we say Money talks.

Glide becomes very unstable and expensive, with many bugs not being fixed. I can't rely on plans and features that can be taken away at any moment, sometimes without warning.

I’d give 0 stars if that was an option. The app can’t do basic stuff as promised and the customer support is the absolute worst of worst, it’s been 2 months since I sent my concern and they still haven’t fixed the basics. I highly recommend you don’t waste your money on this crap company