Glew.ioReviews of glew.io

Money grabbers, Intentionally difficult to cancel a subscription. Sometimes software bugs and is wrong. Also, once you're on the plus plan, they'll bother you constantly to upgrade to the pro plan which will cost 10x more. They specifically put some key features in the pro plan to get you to need to spend 10x more for the pro plan. I've switched to a different analytics tool (Statlas) and it provides much more data at a much better price. They only do annual memberships at Glew, when they were having bugs with their software, I asked for a prorated refund. I was willing to pay for the months I used, and they said no. I was only 2 - 3 months into my annual membership. After having issues with the platform, I decided to move to Statlas. So I tried to cancel my membership with Glew. That's when their team member Julie Morrison, kept insisting on an exit interview call. I declined this interview and asked for confirmation that my subscription has been declined. Julie refused to cancel my subscription because I wouldn't take the time to set up an exit interview. I run a multi-million dollar business. I'm not taking time to set up a meeting to cancel a subscription to an analytics platform. They still have not canceled my subscription after requesting it to be canceled 2 weeks ago and I will have to charge back on my credit card should they renew my membership. I can confirm everything written here with screenshots and welcome Glew to challenge this review.

I like Glew. It pulls data from everywhere and spits out reports. It's very helpful and I use it everyday. What I do not like is how slow the pages load whenever I run a query. It takes over 60 seconds sometimes. That's just way too slow to run a simple search of products sold in the last five days. Iwan come on.

Customer service team are really unhelpful. Tool is not worth the money. Avoid at all costs.