GlcuReviews of glcu.org

Misrepresents everything ; Does not return calls - 20-50 minutes to get a live rep - then they disconnect. Heartrbreaking. Lawrence ave chicago burned up 2 hours babbling why they dont know APRs or how to work the computers; Skokie branch drops calls; they change their titles so Mortgage manager turns out to not be a mortgage manager; Olive AI tells you to call Olive AI then disconnects. NOT FOR Seniors No accomodations for disabled. Not the old GLCU

Great Lakes Credit Union gets worse each day. No more reaching customer services; Reps online "close" cases without providing any answers. They constantly send texts to your phone at 2:00am to 4:00am. Lobby barely open anymore. Very sad to see they likely won't be around much longer.