Glamnetic Reviews | Read Customer Reviews of glamnetic.com

Glamnetic Reviews | Read Customer Reviews of glamnetic.com

Glamnetic reviews

Showing 258 reviews with 1 star · Clear filters

Candice
Mar 31, 2023
considering my order has been in…
considering my order has been in shipping limbo for two weeks, I can't really speak highly of the product or the brand at this time
Response from GlamneticMar 31, 2023
Hi Candice! We're so sorry to hear about the trouble and that you still have not received your order. Your business is important to us and this is not the experience we want you to have. 🙏 We would love to check and investigate on this further! Please email us at [email protected] with your order number or head on to our site to chat with one of our live agents so we can assist you further! We appreciate your patience and cooperation regarding this matter. 💖
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Lindsay B.
Mar 30, 2023
Lack of communication with my order
Lack of communication with my order. I did order a pre-order item but there was no information the entire order would be held. No communication at all! Very disappointing and I will not order again.
Response from GlamneticMar 31, 2023
Hi Lindsay! We're so sorry to hear about this experience. We truly understand your disappointment and concern and we will surely forward this to our dedicated team so we can improve our services and site. 🙏 Our team is hard at work trying to continuously improve our company and we truly appreciate your helpful feedback!
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PW
Mar 30, 2023
Have not received my order
I ordered two weeks ago and still have no tracking information, let alone product. No updates have been provided and I am considering canceling my order.
Response from GlamneticMar 30, 2023
Hi Paige! We're so sorry to hear that you still have not received your order. Your business is important to us and this is not the experience we want you to have. 🙏 We would love to check and investigate on this further! Please email us at [email protected] with your order number or head on to our site to chat with one of our live agents so we can assist you further! We also please ask to check your spam folders in case our emails got filtered. We appreciate your patience and cooperation regarding this matter. 💖
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Brenda G.
Mar 29, 2023
I haven’t received my order
I haven’t received my order
Response from GlamneticMar 29, 2023
Hi Brenda! We're so sorry to hear that you still have not received your order. Your business is important to us and this is not the experience we want you to have. 🙏 We would love to check and investigate on this further! Please email us at [email protected] with your order number or head on to our site to chat with one of our live agents so we can assist you further! We appreciate your patience and cooperation regarding this matter. 💖
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TT
Mar 29, 2023
I have still not received my order.
I have still not received my order.
Response from GlamneticMar 29, 2023
Hi! We're so sorry to hear that you still have not received your order. Your business is important to us and this is not the experience we want you to have. 🙏 We would love to check and investigate on this further! Please email us at [email protected] with your order number or head on to our site to chat with one of our live agents so we can assist you further! We appreciate your patience and cooperation regarding this matter. 💖
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Amy V.
Mar 29, 2023
They do not grab well
They do not grab well. I’ve tried to use them 3x now and they do not hold firmly
Response from GlamneticMar 29, 2023
Hi Amy! We are so sorry to hear about this experience! 🙏 We would greatly appreciate a second chance to make it right with you! Please email us at [email protected] with your order number or head on to our site to chat with one of our live agents so we can assist you further! We look forward to hearing from you! 💖
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Kymberley K.
Mar 25, 2023
The product that I received was defective and customer service didn't help.
The product that I received was defective. The liquid was hard and impossible to spread. The lashes themselves ended up being a big clump (were they used?) and then falling apart. When I emailed customer service they asked for photos, which I sent, and then they never responded to any attempts to resolve the issue ...
Response from GlamneticMar 27, 2023
Hi Kymberley! We're so sorry to hear that you have not received any response from us. Your business is important to us and this is not the experience we want you to have. 🙏 We would greatly appreciate a second chance to make it right with you. Kindly please head on to our site to chat with one of our live agents so we can assist you further! We also kindly please ask to check your spam folder in case our email reply got filtered. We truly appreciate your patience and cooperation regarding this matter. 💖
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Lena
Mar 14, 2023
Oooof
Oooof I really had high hopes and really looked forward to trying these Glamnetic lashes.. but it was an epic fail. I was never a fake eyelashes kinda girl. Maybe wore once for a prom a decade ago. But I’ve read so many reviews saying it’s the easiest ever so I gave it a shot. And I was also so happy to support a female/Asian business. Their pictures on the website are very deceiving and their lashes are 3X more dramatic in person. Had to return and exchanged for a much less and they were still dramatic for me. I bought the invisible strips to start and the strips weren’t invisible and very flimsy..so hard to control. So I returned for the 6 magnet dots and they were so bulky and they never stick to my lids and super heavy on the lids. The magnetic eyeliner felt pen was a bummer too. It dries so fast and it was impossible for me to put those lashes on. So I ordered the Lash extension kit, thinking its gonna be easy and supposedly last 5 days without retouching or anything. It was a disaster. Can’t even begin to say how difficult it was to apply the Bond just a little bit to the lashes. Mine clumped up so bad my lashes did not look good. And it was such a pain to remove both magnetic felt pen and the Bond even with their cleansers I bought separately. They say it takes 1 to 5 min for each leashes and it generally took me 30 mins and still look like a clown.. just not for me
Response from GlamneticMar 15, 2023
Hi Lena! We're so sorry to hear about your experience with our products. 🙏 We truly appreciate your feedback and we will surely forward this to our dedicated team! Our team is hard at work trying to continuously improve our products and it’s always helpful to hear your feedback.
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