amy S.
Worst Refund process ever!
Wow! How can I go about this product being the worst customer service ever!!! 1. I was told this was the most amazing thing ever, especially saving my time & money so I decided why not give it a try! 2. Order the lashes for the first time on the 8th of sept, was told it was shipped & on route to my location and should receive on sept 17. Super excited & couldn’t wait! Also Im one of those girls that gets nervous for orders being sent to the house so I’m always on point with my order. (Not trying to brag) but I never missed a package once in my whole lifetime! 3. I got an email stated it arrived in my location at the post office on sept 14 so I got even more excited, check the route on the 15th & it said still on route expected date was the 17th still so on the 16th I checked again & guess what was strange it said delivered in mailbox on the 14th!! What the f*** ! I never received it so I asked my fiancé if he seen my package, he said He had received a package but it was his! Funny thing is if mine was stolen his should’ve been stolen too! Strange right?!! 4. I contacted them right away & informed them I never receive my package could they have made a mistake? & said the wrong delivery date but nope! Rather they said wait 7 more days! So of course I waited & nothing so I emailed them stating I haven’t received it & can I just get a refund because by then I was already upset & irritated! 5. Today sept 23 comes around & they tell me before they can proceed with the refund they want me to file a police report? Showing proof that I went & file it but What the f*** ! Who does that for just lashes! I am not going to go to the police station & waste their time nor mines for some lashes! Yes it’s expensive & thank goodness I didn’t buy the 6 pack lashes! F*** I would’ve been screwed! But good thing my instinct was to keep with the 3 pack since it’s was only $120! Overall! I won’t be giving this business a try anymore but if you want to try it go for it because everyone has different opinions about glamnetic but just to let everyone know that if it comes to where you don’t get your package be aware they will make you go file a police report & showing proof. But If your wondering if I’m going to well no, I don’t have this kind of time to do this to waste mine nor the police time but rather just donate that 120$ That I spent to something I didn’t receive.



