Giti OnlineReviews of gitionline.com

The customer service was terrible. I returned the items but did not receive a refund. I won't recommend this website!

I will never purchase from this company again. Today is 5/30/2024 and I returned a dress several weeks ago and I'm still waiting on their "return department' to process my return. They don't even have a real customer service department. A person must use their live chat in order to get a response. I’ve ordered from them in the past but it never took this long. I am very disappointed. Just now, I informed the live chat that I would never shop with them again. This is horrible!!

I’ve tried multiple times to unsubscribe to their emails but they keep sending them a few times a week! I emailed customer service about it too and no response. Horrible!

Poor quality clothing. They don't post your reviews on their website. I wouldn't recommend this website at all.

First off their online customer service chat is crap. I never decided to return items until my recent purchase 2023. Customer service said someone will contact me in 3 days, week passed.... I had to reach out to them and they said the same d**n thing. I will never purchase from this company ever again! Their clothes are poor quality and expensive. I know they better refund me my money or all hell is gonna break loose. At least with fashion nova they send your gift card in a week and their customer service is good.

Buyer Beware. This is Fraudulent practices. When you return item they will not give you credit so you have to report them. They promise you credit and you close out with your credit card. Then when you try to use it they will keep your credit because they have a policy that they labeled chargeback. Meaning if you report them you lose all of your credit. Shady unethical practices. If this happens to you then report them.