Giorgioarmanibeauty UsaReviews of giorgioarmanibeauty-usa.com

Horrible , Absolutely horrible experience I purchased a fathers day set for my husband for fathers day and it has been almost one month and a half ago and i had to chat with customer services twice for it to be shipped out "supposedly" because of inventory issues BOTH times, after couple of days of no status changing on tracking label i was told it got lost and finally i gave up and requesting a refund - im dissappointed because i was excited for the product but its the absolute worst service i have received placing an order online

Horrible customer service. I was sent a damaged cologne. I emailed customer service 4 times and called customer service twice. Never received any responses to my emails. When I called I was on hold for over a hour and then the line would disconnect. I'm never buying from Armani beauty again and its sad because I love their fragrances just wish they had better customer service who actually responds. The craziest part is I wrote a review on their website and received a response informing me that my review was moderated and not accepted. How about responding to my first 4 emails Armani?

Very bad customer service, received wrong order, trying to solve it for 2 weeks, no one is responding at one point I was told we don't have your order, I sent receipt and pictures of wrong merchandise via email got email from them that they are investigating After few days they said no email in the system and if manager approve you will get the product I never had so many problems with any other companies

Receives wrong items in shipment or missing items in shipment, horrible and condescending customer service, orders cancelled without customer’s acknowledgement, brushing away issues as if they did not occur. Overall not a trustworthy business.