Giorgioarmanibeauty UsaReviews of giorgioarmanibeauty-usa.com

giorgioarmanibeauty-usa.com SCAMMERS, BE CAREFULLY WITH THIS WEBSITE ALL PERFUMS ARE FAKE. Don’t buy here please.

Purchased a gift set of Armani perfume men To replace the set that I bought in Macys. The smell will not last for 1 hour compare to the Macys last at least for 4 to 6 hours End up have to buy another set in Macys

Placed order they shipped it to a total wrong address, they said they can’t change the address or cancel the order.. just a scam I had to dispute the charge, customer service is the worst.

Tried ordering perfume and kept getting error.. looked at credit card transactions and I was charged 7 times for the order.. Called CS and was advised by Viviana that I would have to wait 72 for a supervisor to get back to me.. I am so disappointed I have loved this brand for years.. They have lost a customer.. Let’s pray I get refunded the $1000 they charged my CC.

THE WORST CUSTOMER SERVICE. they will do anything to keep your money and not keep their 30 day money back guarantee. HORRIBLE!! do not buy

I am very disappointed with Armani My Way perfume it last only 2h and its smells different than the tester.... I wouldn't buy it again as it remains after while toilet air freshener....

I would give them no stars if I could. Luminous silk is a great foundation, However after ordering it my shade went on back order, then they cancelled it. They have yet to refund my money. It has been 2 months. The rep said it’s still processing. Then she put me on hold and never came back. I really like their foundation, but their customer service and refund process is terrible.

Order date: Jan 18, 2022 I am so frustrated with the customer service of such high end brand and shocked by the way they treat their customers. A part of me wishes I got my items from Bloomingdale or Saks. I have been to make Giorgio Armani stores abroad and never ever experienced a poor service as I did. I ordered a perfume that costs $200 for delivery. I received the item after 2 days and using express delivery I received the item, but it smelt different (decayed old perfume smell). Upon reaching out to them they confirmed due to covid policy they do not do an exchange (spoke to Justin via Chat) but will send me a new bottle instead and we agreed that it will take 5-7 days. I waited for over 14days and logged in to their chat customer service and they spoke to me in the most demeaning ways and made to feel like I stole the product rather than actually made a purchase. The lady emphasis nothing will be sent to me and I am better off sending the item back and getting a refund. I continued to explain to her so if I didnt reach out there was no way to get this information from you despite speaking to two different agents who told me to wait for 5-7days for new bottle to be delivered. I then asked her for her name and she complete refused to give me other than her first name which was Terri. Then I felt so cheated and hurt by the very business I was loyal to for years, I called them to understand why they are being rude, I called over 10times and each time the phone is disconnected or the person pretends to not hear me, I finally manage to get hold of someone (rachinder, I think that is her name) and she apologised and she said there is nothing she could do other than send me a return label and refund me for my item. I hung up and to this day I am waiting for the return label! Maybe its a scam website,, maybe Armani need to assess the service they provide for their customers and maybe fire few people. I give up on calling and emailing them/chat. Before considering buying from them directly please find someone else or a department store that takes care of you as a customer of a high end brand. Just run to the other side of where they can be found.