Ginger SoftwareReviews of gingersoftware.com

Ginger Software reviews

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KAAN T.
Aug 6, 2020
It is a total scam
It is a total scam. The only way to stop the automatic renewal is for you to cancel the card all together.
Response from Ginger SoftwareJun 22, 2021
Hi Kaan, Thank you for taking the time to leave us a review. We’re sorry to hear about your disappointing experience using Ginger. Your satisfaction is important to us and want to solve any issues that you are having. We have reached out to you separately for more information. For clarification, Ginger automatically renews subscriptions until they are canceled. Subscriptions that aren’t canceled before the start of a new billing cycle will be charged for that cycle. We look forward to speaking with you and putting things right. Thanks again, The Ginger Team
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dean G.
Mar 12, 2020
Ive been trying to cancel the…
I've been trying to cancel the subscription for almost a week now and haven't an answer, all ive got is bot emails. Is there any legal action I can't take against them because I can't believe they're not only scammed me with their 7 days refund policy "no questions asked" but are refusing to cancel the subscription. Please give me some advice
Response from Ginger SoftwareJun 22, 2021
Hi Dean, Thank you for taking the time to leave us a review, and we’re sorry that you had a negative experience with our customer support team. Your satisfaction is important to us and want to solve any issues that you are having. We have reached out to you separately for more information. For clarification, Ginger automatically renews subscriptions until they are canceled. Subscriptions that aren’t canceled before the start of a new billing cycle will be charged for that cycle. We look forward to speaking with you and making things right. Thanks again, The Ginger Team
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