GikuyReviews of gikuy.com

This company advertises that it makes its clothing in South Carolina and Georgia. My order took more than 2 weeks, arrived in a package with Chinese characters all over it, and shipped from Jamaica, NY. The clothes were not true to the sizing chart, and the fabric is extremely thin. There isn’t a single tag indicating where the clothes are made. When I asked to return for a larger size, I was told I could keep them and they’d send a replacement as soon as I paid $17 for freight via a PAYPAL account, even though I used a credit card to place the order. Clearly false advertising and way too sketchy for me. I’ll never use again.

BUYER BEWARE! If I could post a negative star I would. It took five weeks to received my order, two items needed to be returned ( one too big, the other item showed colors of shirt looking way different online than in person). You are supposed to contact their horrible customer service people to receive information on how to make a return. (they do NOT HAVE A PHONE NUMBER!!!) After waiting a couple of days for them to finally respond to my email they wanted the reference numbers for the items I wanted to return. I sent them that information and they responded by telling me to keep the clothes and they would pay me $14. They asked me if that was “acceptable “… WHAT!?!?!? I spent over $105 and the items I wanted to return totaled over $70. I just want my $70 back and to ship the two items I don’t want back to them. Ridiculous! Bad company!

Beware! I ordered several items from this company on 4-11-2024 for a trip Memorial Day week end and still have not received them. The site indicates shipping and delivery 7-10 days or 10-15 days. I checked in and found there was an item that was causing the delay so I opted to cancel that item, still no shipping notice. The 10-15 days for delivery and shipping have passed and items still have not shipped. If you cancel your order more than 24 hours after placed, there is a 10% cancellation fee. Sure hope this isn’t how they are making money since I’ll need to cancel my order and it’s been way longer than 15 days since placed. I also had to follow up with them. They don’t reach out to let you know why things might be delayed. After numerous emails I have no choice but to cancel since I still do not have an estimated date of arrival all this time later. Clothes look really cute but, I thought you needed to know the reality of my experience with the company.

I ordered my item about 2 weeks ago and even spent an extra $15 to expedite shipping so that it would arrive within 12-14 days!! At this point, I have not received ANY updates from the Company, and my product hasn’t even shipped yet! It just shows that they took my money….thats IT! It’s very sad because the jumpsuit I ordered was for my father’s 85 birthday party. I’m also on social security and I NEVER, EVER buy anything for myself!! I was totally looking forward to wearing something new & cute, but it doesn’t look like that’s gonna happen. I’m literally heartbroken that people can just take your money like this, with no remorse!!!