GiftzaReviews of giftza.co

Purchased an item off them back in April for Mother’s Day, and it never arrived, still don’t have it, after contacting the company on numerous occasion to be told the same thing, lodging numerous disputes online with them to hear nothing back, I’ve turned to my bank to help me get a refund, but stay clear this company is terrible

Worst customer service ever. My Mother’s Day mug came broken and shattered in the box and they will only reprint. They will not refund me for the purchase. What a joke.

I am so disappointed with this company and the website. My granddaughter asked me to order a mug for her mother to get for mothers day, from this website. I did. But someway. It ordered me two of the same mugs. When I saw it was changed on my card twice. I tried calling and sending emails to cancel one of the mugs and returning my money. The company said it was two late and they where shipped. So when they where delivered. I returned one of the mugs (unopened). Then sent a email a few days later later to inform them again I didn't want the second mug. Hours later I recieved a email it's to late another mug was sent out to me to replace it. Again I could only email cause no one answers their phone. That i don't want it. Now it is the end of May. And i get a email that i can't get a refund. This company has a bad system of communication with customers. And no return policy. I guess. Bad reviews.

Literally the worst company I've ever dealt with online. I tried to modify my order, but their website apparently didnt recognize my email associated with the order. They don't have a phone number to call, so I tried to send them an email with my information. Now they sent the wrong stuff. I might as well give up because they have inferior customer service and I doubt I'll get a refund.