Raenetta H.
I ordered a pair of Taylor Swift Nike…
I ordered a pair of Taylor Swift Nike shoes for my granddaughter in July. 6 Weeks later I sent a message asking about a shipping time frame. Emailed back and said shoes had a flaw but would be reprocesses and shipped with a week. I had to email back again and they said the order had shown up as cancelled. I did NOT cancel the order, just wanted the shoes. Now, been waiting for 2 weeks and now refund. Emailed again yesterday and now they are saying I need to file a dispute. I'm so pissed it's not even funny. Extreme terrible customer service!!!!!! Never buy from this place.
Response from GifnestbuysSep 9, 2024
We’re sorry that your experience does not meet your expectations. We appreciate all critiques which greatly assist in our commitment to constant improvement. The product you ordered was a made-to-order product and it needs more time than usual. The shipping time is noticed on our website and hope for your reference to this information for the most convenient. By the way, any requested information in resolving the problem you got with your order, our staff from [email protected] or [email protected] has contacted you again to give a more detailed explanation Please kindly help us check your email including the spam box. Thank you so much for your time and we sincerely apologize for any inconvenience caused you.



