Rhonda
Do not buy from this company
Do not buy from this company. They sent me a cheap looking defective watch. It was missing the knob that sets the time/dial. They do not have a phone number and they do not respond to emails. I sent emails upon receipt with photos and a week later no response. This company seems to be scam artists. Review was warranted. The company was not replying or resolving the issue I have emails to confirm several times I reached out to them and they replied to the first email 10 days later. After delay the issue was finally resolved after I submitted this complaint to Trust Pilot and Consumer Affairs after weeks of being given the run around. Refund was issued by Gifnest on 12/22/25
Response from GifnestbuysJan 7, 2026
We’re sorry that your experience does not meet your expectations. We appreciate all critiques which greatly assist in our commitment to constant improvement. The product you ordered was a made-to-order product and it needs more time than usual. The shipping time is noticed on our website and hope for your reference to this information for the most convenient. By the way, any requested information in resolving the problem you got with your order, our staff from [email protected] or [email protected] has contacted you again to give a more detailed explanation Please kindly help us check your email including the spam box. Thank you so much for your time and we sincerely apologize for any inconvenience caused you.