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GetDivorcePapers (getdivorcepapers.com) has 233 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
Also known as
getdivorcepapers.com
Website
getdivorcepapers.com
Category
Registration Services
Location
WIlmington, Delaware
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 2% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
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I’m not impressed with this company. After I completed the “interview” I received a message that they were going to have someone look over my answers and the process could take up to 30 days. I never received any communication from them after that and when I tried contacting them, I never could get through. Finally, after two months, I managed to reach someone who said that they would send me the document via email. However, when I told him that I paid the extra $40 to also get the document sent via mail, he said he would send it by the end of the week, but I could NOT also get the pdf emailed to me for some unknown reason. It took him an extra week to get it sent and I just received it today. I would NOT recommend this company to anyone ever.
MM
Michelle M.
Pick a different service!
On their site it said they do paperwork for annulments. My circumstances are a little different so I asked customer service (after paying for the service and starting the questionnaire which didn’t apply to me) if they could help in my circumstances and they said “no” and I should request a refund. I have emailed them numerous times with no response and no credit (I would accept partial credit). Terrible communication! Scam! Go elsewhere!
BH
Ben H.
Not a helpful process
This process was not helpful. The courts charged a separate fee on top of the fee I paid to this agency to prepare paperwork. I had additional paperwork to do at the courthouse when I went to file the papers. It was a waste of time and money as I was charged both by this agency and the court.
BP
Barbara P.
Monthly fee required to access documents
They have all kinds of hidden charges on top of the $199. I have paid almost $150 for printed documents on legal paper plus shipping and never got them. You have to pay a month fee of $49.99 to continue to have access to your documents.
PS
Puneet S.
FRAUD WEBSITE. STAY AWAY FROM THIS WEBSITE
Its a fake website. Total scam. They just charging you money for every step. No customer care no help. Not able to deliver my case documents and now not refunding my money. TOTAL FRAUD
TS
Travis S.
SCAM SCAM SCAM......I have an active…
SCAM SCAM SCAM......I have an active investigation into this company..
1.They charge your card without asking
2. After you submit your docs they ask if you want expedited service, if you don't they ignore you. They then wait for your time limit to expire then demand another 45$
3. If you email them about this they ignore you
4. if yo try to message them on their website about this they will ignore you then end the chat.
5 If you call them they wont answer
6. IF you leave a message for management or billing they wont answer and will ignore your message you left
7. If you call as a new customer they answer right away same guy
8 If you ask him for the manager extension he will give you a fake one and it will disconnect you right away.
9. GO TO YOUR BANK IF YOU ARE HAVING ISSUES and tell them the scam then report it as I have to Report fraud ftc gov
I just found this info.. WHY is their IP in London?
GEO Info
THIER ADDRESS 45 DOT 89 DOT 242 DOT 158
Country/Region: United Kingdom
State: England
City: London
Report Number
192439424
REPLYING TO YOUR COMMENTS:
1 week later still no reply!!!
Funny there are MULTiPLE people with the same experience,, Why now you decide to reply to mine and not any other negative comment?
WTH do you have voicemail of you dont reply? How is one to chat with billing when NO ONE ANSWERS EVER . for a month I attempted to solve issues, so lets not play stupid!
We do not disconnect customers intentionally: REALLY so 5 disconnects are just a freak accident? lol
Our billing team will review your account and ensure that any incorrect charges are corrected immediately: I WANT a FULL 100% refund $199+$25.99+$39.99
Response from GetDivorcePapersSep 6, 2025
Dear Travis,
We are very sorry to hear about your experience and understand your frustration. Please allow us to clarify a few points:
Charges: We only process payments that are authorized by the customer during checkout. All optional services (such as expedited service, extra copies, parenting classes, etc.) are displayed on the pricing page before checkout.
Expedite & Time Limits: Expedited service is optional. If you choose not to use it, your account remains active for the full 30-day access period. There is no hidden requirement to pay again unless you wish to extend access beyond that time.
Support Response: Our support team does respond to emails, voicemails, and chats. At times of heavy volume, there can be delays, and we sincerely apologize if you felt ignored.
Phone & Chat Lines: We do not disconnect customers intentionally. If you were given a wrong extension, we deeply regret the inconvenience. We will review this matter internally.
IP Location: Our servers use a secure hosting provider with global routing, which may show different locations (including London) even though our company is U.S.-based. This is standard for many online services and does not mean your data or payment is unsafe.
We want to assure you that our service is not a scam—we have helped thousands of customers successfully prepare their divorce paperwork.
To resolve your concerns quickly, could you please reply with your order number or registered email address? Our billing team will review your account and ensure that any incorrect charges are corrected immediately.
We value your trust and want to make this right.
EE
Edison “Edysev” S.
STAY AWAY AT ALL COST!!
STAY AWAY AT ALL COST!!
This people are Scammers. They charge mi credit card and the onli document I got was their no refund policy.
After paying and filing all my info, a pop up adviced me that it wold take 10 days for my documents to be ready, and asked for an exorbitant amount for expedited service, which I decided. Well... the 10 days came and went an no documents were received, however, the very next day after providing them my credit card information, my card started getting used for a bunch of fraudulen charges.
Reviewing my cc statement I also noticed an aditional unauthorized charge for an aditional "service" that I never authorized.
They also tried to charge me this month to renew my membership???
Shameless.
JS
Jason S.
SCAM !!
SCAM !!!
Horrible customer service they answer phones for potentially new clients but existing clients !
The paperwork they finally sent was missing documents. Never sent hard copies. Hung up on me three times
Total dog and pony show !