Dimension Waste ManagementReviews of getdimension.com

Cancelled three times, understand it was a holiday weekend but no communication until time of arrival. People in charge need to communicate better with warriors and customers. the trash warrior that showed up had no clue of items that needed to be picked up and did not have the proper hauling vehicle. While they were very nice people I feel like the company needs to be held responsible. Don't penalize the people lifting and hauling everything, take care of your customers and it shouldn't be that hard.

Just another customer who got the appointment ahead of time, provided pictures, went to some trouble to get dog and car out of the way, only to get an email mid-morning that said nobody could come. You’d think they’d have known that ahead of time. They did promise a refund, but it hasn’t shown up yet.

Do no trust this company. They will seriously do ANYTHING to keep your money. I had paid for a 20 yard dumpster truck and in the delivery day, my “match” cancelled on. They found someone one else only to have them cancel in me because their truck apparently did not fit through my driveway due to tree branches. I had moving trucks fit through them just fine. I had provided photos in advance of the space and trash and they approved it. They cancelled on me and only provided me with half my funds. I have submitted a claim with my bank. DO NO TRUST THIS COMPANY. They will do anything to keep your money without providing the services you paid for. You also end up talking to multiple people through chat and emails. It’s absurd.

We had ordered a dumpster well in advance. Traveled to assist with a major project First had to experience days of up charging for a larger dumpster only to receive word on the scheduled (and paid for ) delivery day that there was no dumpster available.

The guy (Justin) who was supposed to pick up our couch did not. We rescheduled and still didn't come. There was no communication on his side so we had to reach out to him to see if he was still coming, but he lied both times saying he was and then never did.

I agree with negative reviews. I hired trashwarrior to remove a couch several days prior. They assigned me to 3rd party contractor who had no reviews or previous jobs. She received my email, phone, and address. She never showed up. Trashwarrior could only shrug their shoulders and suggested they could assign a job to someone else in 10 hours. I ended up hauling the couch myself since I couldn’t anyone else to pick up the job so last minute.

BEWARE! These guys sub out to local contractors and there is no accountability. Booked 5 days in advance 9am delivery. Delivery day local sub contacted complaining "they just got told about the job last night" and dumpster would not come until 4pm. Wooden trailer arrived 4:45pm causing issues. Dumpster was for wedding with "food and beverage waste" listed as the trash. After pickup the company claims there was "hazardous waste" animal parts in the trash. Leftover wrapped meat that was bagged was what they claim as "hazardous"! An unauthorized, unjustified $250 extra charge with no proof of their claim! UNPROFESSIONAL 3rd PARTY WEBSITE - USE AT YOUR OWN RISK

I was excited to see such a great price. I booked and scheduled for 3pm and received a confirmation. I took all my junk (couch chair beds etc..not easy stuff!) Outside. They never showed. Spoke to customer service 4 times on phone and once on chat...(was hard to get ahold of may i add) apparently they couldnt find my warrior. After 2 hrs i finally said cancell. They offered a refund and quoted it would be in my account within 1 day. Took forever to get a confirmation of the cancel. And its going on 2days.. I still havent received it. Single mom and need that money!