Dimension Waste ManagementReviews of getdimension.com

This service is COMPLETELY UNPROFESSIONAL. DO NOT BOOK. they refuse to show up or offer any notice of cancellation or rescheduling. This is the most unprofessional and ill-equipped company to exist. PLEASE READ ALL REVIEWS AND RUN FROM THIS COMPANY. They never showed for my appointment after they rescheduled from 12pm to 5 pm then 5pm to 8pm. 3 DIFFERENT DRIVERES WERE ASSIGNED AND NONE OF THEM SHOWED. PLEASE DO NOT WASTE YOUR MONEY OR TIME. THIS COMPANY SHOULD NEVER BE ALLOWED TO RECIEVE ANOTHER BOOKING FROM ANYONE. Customer service does not offer anything I called all day and never received any calls back, they stopped answering and tried to offer me 5% off.

I was a worker for the company and didn't even get a chance to do a gig and then my account was banned and I didn't do anything but sign up.

Update: It is now October 14th, and despite the reply received on September 24th, no refund has yet been processed. It took a complaint to the California Attorney General's office to get a response in the first place, so I guess the only way this company is willing to rectify their mistakes is by making you go to the top. AVOID!!!! THEY WILL TAKE YOUR MONEY WITHOUT RENDERING SERVICE AND REFUSE REFUNDS. CUSTOMER SUPPORT WILL GHOST YOU. Would you use Uber/Lyft if they weren't able to find you a driver but still charged you? No? Then read on about why you should avoid Trash Warrior. Most of the positive reviews are about the contractors Trash Warrior finds. The negatives, including this one are about Trash Warrior themselves. Put an order in with this service, and my card was charged upfront over $400+. No warrior was found or matched to my request as per the email received. They asked me to wait an hour before offering a free reschedule or a cancelation. I waited for over an hour. No response from customer service at all. Due to the speed at which I needed a job done and as how Trash Warrior still had not found a "warrior" at this time or notified me with any update, I requested a cancelation as i found a local company willing to take the rush job (for less I might add). Although the cancelation was granted (still no warrior found) I was still charged 75%. This means that Trash Warrior took over $300+ for no services rendered. It's one thing if they had found a contractor and I canceled - I would pay that fair enough - but to charge me, not be able to render the promised service, and still charge me 75% of the bill is ludicrous and anti-consumer, if not straight up theft. Follow ups to the internationally based customer service team and the CEO on linkedin were met without adequate resolution. I unfortunately had to report these fraudulent actions to my states Consumer Complaints division. Unethical and malicious at worst, woefully incompetent at best. Use a local company, not Silicon Valley funded middlemen "disrupting" industries that don't need to be disruspted. TLDR: Trash Warrior charged me, were unable to render service, ghosted me, and when I canceled they were happy to charge me 75%.

Set up an appointment with Trash Warrior to have someone remove some wood and drywall from my dumpster. The trash warrior that was sent out was Willie. He requested some pictures of what needed to be picked up. After receiving them, he stated that it would be $150 more than what was already paid. I told him that I would not pay $150 more and he started to explain that he would pick up everything and that it was at a reasonable price because he was only being paid $40 to do the job. I agreed to pay him $100 more and he stated that it was fine. Willie arrived late and tried to only pick up half of what was agreed upon. I reminded him what we had spoken about and he stated that he would not be taking anything for that price. I advised him that I would not be paying more and he started taking the item along with the lady with him out of the trailer and tossing them back. He stated that I must be crazy if I thought he was going to take all of the items for $100. Then the lady stated that we used up all her Fuc*** gas for nothing. I tried reaching out Trash Warrior and am still waiting for a reply.

I am extremely disappointed with Trash Warriors. They canceled my scheduled appointments twice without notifying me. I am still awaiting my refund. One star seems generous.

Trash Warrior was quick to take my money after agreeing to the quote, but then came back and asked for more because they did not factor in the rising costs of gas prices. Instead of taking this as a red flag, I agreed with the extra charge. Then the day of picking up the dumpster came and I reached out for an ETA... 9am-4pm was the quote as though that narrows down the window. At 4:30pm I reached out and asked where they were, and they said they would reach out their provider. An hour later, I have to reach out again and then get told it will get picked up the next day. I request a morning pickup and they said okay, but it is now 3pm and after I had to reach out again to follow up, they are pushing back the pickup until next week. This dumpster has been in my driveway for days. Poor service, poor communication, and nothing but apologies. Don't do what I did--next time use local services and not these middlemen who over-promise and under-deliver.

I will NEVER use this company again. I originally paid $441.75 for a 10 yard dumpster. The day before it was to be delivered, they texted me to say that because of the high price of gas, they would need to charge me an additional $158.25. I had to pay because I had workers coming the next day. Then they woke me up at 5am to tell me that my dumpster would be delivered at 9am. Never showed up until 6pm. And it wasn't a dumpster. It was a trailer. I will be reporting them to the BBB immediately. Unacceptable.

Really wanted this company to succeed, but they are going to have to do it without my money. Warrior has picked up around 50 percent of my trash, which makes them extremely expensive. Right now coming this Thursday (7-21-22) will make 3 weeks since last service pick up. Vultures actually opened trash receptacle and are going to town. It really smells that bad. BTW have been with Warrior for well over a year the service is just not there. Hired another company today, I don't expect any refund from Warrior, but do expect a further money grab even though I still have over 2 months on my current contract. Only one problem this guy needs to quit using his military past to sell himself. He was not an adequate soldier.