Dimension Waste Management Reviews | Read Customer Reviews of getdimension.com

Dimension Waste ManagementReviews of getdimension.com

4.2466 reviews
Waste Management
2261 Market Street, #4061, San Francisco, California

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Dimension Waste Management

About Dimension Waste Management

Dimension brings the waste management industry into the modern world. Contemporary customers expect reliability, convenience and a frictionless experience. We rise to meet their needs by combining the flexibility and customization of our independent contractors with the accountability, scalablity, and unmatched waste diversion data of a tech-enabled disruptor.

Dimension Waste Management (getdimension.com) has 466 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.

Also known as: getdimension.com
Website: getdimension.com
Category: Waste Management
Location: San Francisco, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 75% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Dimension Waste Management reviews

Showing 350 reviews with 5 stars · Clear filters

Jeff
Feb 18, 2024
Crew arrived on time and was ready for…
Crew arrived on time and was ready for the challenge. We had lots of heavy equipment to moved. The first 3 guys did most of the work that day and called 2 more over to complete the job before deadline. Great work!
Response from Dimension Waste ManagementFeb 19, 2024
Hi Jeffrey, Thank you for taking the time to share your feedback with us. We're delighted to hear that our crew was able to meet your expectations and efficiently handle the challenges posed by the heavy equipment. It's always our goal to provide prompt and professional service, and we're glad to know that the team's efforts were appreciated. We appreciate your business and look forward to serving you again in the future. Best regards, Dimension
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customer
Feb 14, 2024
Super easy to book and great…
Super easy to book and great communication leading up to the scheduled pick up.
Response from Dimension Waste ManagementFeb 15, 2024
Hi Joanna, Thank you so much for your kind words! We're thrilled to hear that you found our booking process easy and that our communication met your expectations leading up to the scheduled pick-up. At Dimension Waste Management, we strive to make the waste disposal process as seamless and hassle-free as possible for our customers, and it's always fantastic to hear when we've succeeded. If you ever need our services again in the future or have any questions, please don't hesitate to reach out. We're here to help! Thanks again for choosing Dimension Waste Management. Have a wonderful day! Best Regards, Dimension
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monica
Feb 10, 2024
Called kinda last minute
Called kinda last minute, able to help me with great customer service and kind workers- thank you
Response from Dimension Waste ManagementFeb 12, 2024
Hi Monica, Thank you for reaching out and for your kind words! We're delighted to hear that our team was able to assist you with your needs and provide excellent customer service. At Dimension Waste Management, we strive to be responsive and helpful, even with last-minute requests. Your satisfaction is our priority, and we're thrilled that you had a positive experience with our team. If you ever need assistance in the future or have any questions, feel free to reach out. We're always here to help! Warm Regards, Dimension
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Noé
Feb 10, 2024
Impeccable customer service and follow…
Impeccable customer service and follow through. Very great experience. Driver showed up to site without any paperwork or anything. Not a problem for my project, but it did confuse my warehouse team.
Response from Dimension Waste ManagementFeb 12, 2024
Hi Noe, Thank you for your wonderful feedback! We're thrilled to hear that you had an impeccable experience with our customer service and follow-through. Your satisfaction is our top priority, and we're glad we could meet your expectations. We apologize for any confusion caused by the driver's arrival without paperwork. Rest assured, we'll address this internally to ensure smoother operations in the future. If you have any further feedback or need assistance with future projects, please don't hesitate to reach out. We're here to help! Best Regards, Dimension
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Jeffrey G.
Feb 8, 2024
Great experience
Great experience! The representatives are friendly and communicative. I highly recommend Daniel to anyone in need of the company’s services.
Response from Dimension Waste ManagementFeb 9, 2024
Hi Jeffrey, Thank you for taking the time to share your experience with us! We're thrilled to hear that you had a great experience with our team and that Daniel provided excellent service. Your recommendation means a lot to us, and we truly appreciate your kind words. If you ever need assistance in the future or have any questions, feel free to reach out. We're here to help! Best Regards, Dimension
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BD
Feb 8, 2024
Great service at a low cost
I always receive the best service when using Dimension Waste Mgtmt, and at a very reasonable cost. It's easy to book and pay for on-line, pickup occurs exactly on time, everything is taken away in a few minutes and I'm left with no more mess! Thank you DWM!
Response from Dimension Waste ManagementFeb 9, 2024
Hi Rebecca, Thank you so much for your kind words and for choosing us! We're delighted to hear that you consistently receive the best service from us at a reasonable cost. Providing a seamless and efficient experience for our customers is our top priority, and we're glad to know that we've met your expectations. If you ever need assistance in the future or have any questions, please don't hesitate to reach out. We're always here to help! Best Regards, Dimension
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Penny P.
Feb 3, 2024
Guys were very polite
Guys were very polite, ontime and professional!
Response from Dimension Waste ManagementFeb 4, 2024
Hi Penny, Thank you for taking the time to share your positive feedback with us! We're thrilled to hear that our team met your expectations with their professionalism, punctuality, and courtesy. Providing excellent service is our priority, and we're delighted that we could make your experience a positive one. If you have any more comments or suggestions, feel free to share. We appreciate your business and look forward to serving you again in the future. Best regards, Dimension
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Carmen
Feb 2, 2024
The process was so easy I couldn't…
The process was so easy I couldn't believe it. Albert was great getting everything set up and gave me his direct # if I had any questions or need anything in the future. Dan was our pick up guy. He texted me and told me exactly when he would be here. He was very professional. We will recommend Dimension to others in need of service.
Response from Dimension Waste ManagementFeb 2, 2024
Hi Carmen, Thank you for sharing your positive experience with us! We're delighted to hear that Albert and Dan provided you with excellent service and made the process easy for you. If you ever need assistance in the future or have any questions, feel free to reach out. We appreciate your recommendation, and we look forward to serving you again if the need arises. Best regards, Dimension
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