Steve T.
Paying for a service that is not…
Paying for a service that is not working.. What happened? website is down and TV service is down..

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German TV Company (germantvcompany.com) has 76 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.
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Showing 23 reviews with 1 star · Clear filters
Steve T.
Paying for a service that is not working.. What happened? website is down and TV service is down..
Michael D.
Normally, I would rate their service 5 star, but its currently down...can someone from the german tv company please let us know if and when the service will be back. To add to this...if you look at the trust pilot profile, the company has unclaimed their profile. Furthermore, the reason why nobody can get to their servers as that the DNS resolution for these systems has stopped (these systems are no longer known in DNS). Coupled with the fact that phone calls go unanswered, I would believe that the German TV Company is no longer in business...time will tell, I suppose
Liz C.
Are their servers down? I couldn't reach the website last week either but the TV app was working fine. Now the app is prompting for login but nothing works. Hopefully this comes back online soon.
Sabine D.
It worked just fine for me I loved it and then all of a sudden it stopped working. The app stopped the website is gone even the phone is just playing music. I already played for this month and now no service.
Mehdi M.
Used to be the best company with the best service . I was a loyal member for 3 years and always paid for the yearly subscription . Now I cancelled and will never get the subscription again . 6 months ago they stopped their amazing streams . Now all the channels are very low quality and so pixelated . Every time I spoke to them they said we are working on getting the HD channels back which never happened in 6 months . I moved on and just want to tell people that the quality of channels is horrible and the service is not reliable anymore with a lot of issues . I recommend to people to get the channels with other providers or for free online and save 300 $ us a year
Response from German TV CompanyJan 18, 2021
Mehdi, we appreciate your feedback! We have many HD channels in our Premium package and we keep adding new channels constantly (during the last 6 months as well). For any channel that our customers would like to see in our list, we are registering those requests and notifying them as soon as the channels are added. We are also providing far more channels than other online providers can offer and our service is a lot easier and convenient to use anytime and anywhere.
Susanne L.
$300/ year is too expensive. Lots of content but should be same price as Netflix. Much of the content can be had for free using Mediatek app. Apps also don't work properly on several devices, so definitely try before you buy. I'd get this if they offered more functionality, better apps, and much better content than I can get for free+Netflix+Prime. Otherwise, the latter is better.
Response from German TV CompanyJan 12, 2021
Susanne, Thank you for your review! Our clients can watch not just content, but German TV in real-time. The advantage of our service is that you don't need to search for anything on the Internet. We have a video library for movie lovers and 14 days of TV archive. Which features would you like to see? We suggest you consider packages with fewer channels and a lower price on our website. Please specify what functionality would you like to add to our app?
P M.
DO NOT PURCHASE IMPORTANT UPDATE - This company is no longer active and that happened in a most haphazard way leaving many people out of pocket. Original review is below for the record. These guys are the real deal. Very impressed. Perfect if you need to keep up immersion in German Language and a gift for students. If it even works in Australia 🇦🇺, I'm sure it'll work everywhere. Very professionally done. This would be 5 stars, but the Payment types supported are a real hassle. It's like the 1980s - should be Google Play Subscription or VISA or Paypal.
Response from German TV CompanyJan 10, 2021
P Mc, thank you for the review! We are trying to expand payment methods, we'll be updating you with the appearance of them!