Cristina M.
I didn't want to give it a single star
I didn't want to give it a single star, but I had no other option. It is outrageous. I visited the website on September 27 to locate a stolen phone. I finished by pressing the payment agreement for $0.5. It is important to mention that I didn't get what I asked for, instead I ended up getting what I didn't want to happen. The $6.99/week subscription was a typo, so I wanted to cancel it right away, but I couldn't find any way other than via email (I then downloaded the app thinking I could cancel from there, but I'll let you know that not possible). The site is ambiguous, desiving and I strongly suggest you to be vigilant!!! I have already sent 4 e-mails in which I ask them to cancel my subscription, the membership account, to delete my personal data and to confirm that they have complied with the request. Because they didn't answer me, I emptied my bank account, contacted the bank and will declare any charge as bank fraud. I think that they intend to continue charging me because they do not send me an answer. Tomorrow is a week since I sent the first email. It is certain that in the following days they intend to charge me once more. Instead, they send me advertisements for their services thinking they can charge more. What they are doing is an intentional, deceptive and totally inappropriate action. So I suggest you to be very careful when you use this site!!! The day I wrote this negative review I received a message from them. They gave me my money back, but I had to write another message to confirm the cancellation of the subscription and the deletion of personal data. I'm still waiting for confirmation to delete personal data from their database...
Response from GeozillaOct 3, 2024
Hello Cristina! We are sorry for the long waiting time. We have now replied to your email with the solution.




