GeozillaReviews of geozilla.com

Response from GeozillaAug 6, 2025

We are terribly sorry to hear that you have faced issues with the app! You can find the cancellation steps in our FAQ center on our product website. Kindly note that our app is not associated with the bank calls mentioned in your review. We take privacy and data security very seriously.

Response from GeozillaAug 6, 2025

We understand your frustration, and we apologize for any confusion caused. Please note that the accurate plan prices, along with the auto-renewal terms, are displayed on the checkout page. The per-day rate is shown only to highlight the benefits of certain plans compared to others. Please note, that app and/or account deletion doesn’t automatically remove your paid subscription.

Response from GeozillaAug 7, 2025

We are terribly sorry to hear that you have faced issues with the app! Please note that the app must be installed on your loved one's device, and you need to be added to their circle to track their location. Consent from both parties is required. You can find the cancellation steps in our FAQ center on our product website.

Response from GeozillaAug 7, 2025

We would like to apologize for your unpleasant experience with the App. To cancel your Apple subscription, open the Settings app, tap your name, select Subscriptions, choose the subscription, and then tap Cancel Subscription. If you ordered via Play Store (Android): Go to the Play Store on your device. Then tap on Menu > Subscriptions. Find GeoZilla subscription there and disable auto-renew. If you purchased your subscription via our website, go to Geozilla.com, click Login in the upper right corner, navigate to Manage Subscriptions, select the subscription you'd like to cancel, and tap Cancel Subscription.

Response from GeozillaAug 7, 2025

We are deeply sorry to hear about your negative experience. To cancel your Apple subscription, open the Settings app, tap your name, select Subscriptions, choose the subscription, and then tap Cancel Subscription. If you ordered via Play Store (Android): Go to the Play Store on your device. Then tap on Menu > Subscriptions. Find GeoZilla subscription there and disable auto-renew. If you purchased your subscription via our website, go to Geozilla.com, click Login in the upper right corner, navigate to Manage Subscriptions, select the subscription you'd like to cancel, and tap Cancel Subscription.

Response from GeozillaAug 7, 2025

We are sorry to hear, that our product didn’t meet your expectations. Please note that we do not track other people's locations without their consent. Our app will show you the location only of those users whom you've invited to join you in the app. They would need to install the app and sign in. Our auto-renewal terms are shown on the offer screen before purchasing. Please note, that app and/or account deletion doesn’t automatically remove your paid subscription.

Response from GeozillaAug 7, 2025

We would like to apologize for your unpleasant experience with the App. Our auto-renewal terms are displayed on the offer screen prior to purchase. Please note that deleting the app or your account does not automatically cancel your subscription. We truly value our customers and always strive to ensure a positive experience. We canceled the Premium subscription per your request and issued a refund for your last two charges.

Response from GeozillaAug 7, 2025

We are sorry to hear about your negative experience. Our auto-renewal terms are displayed on the offer screen prior to purchase. Please note that deleting the app or your account does not automatically cancel your subscription. To cancel your Apple subscription, open the Settings app, tap your name, select Subscriptions, choose the subscription, and then tap Cancel Subscription. If you ordered via Play Store (Android): Go to the Play Store on your device. Then tap on Menu > Subscriptions. Find GeoZilla subscription there and disable auto-renew. If you purchased your subscription via our website, go to Geozilla.com, click Login in the upper right corner, navigate to Manage Subscriptions, select the subscription you'd like to cancel, and tap Cancel Subscription.