Tom S.
Decisions Must Be Implemented
Signed with GeoZilla in mid-September 2024 after I had misplaced my cell phone. An extensive search had been fruitless. Difficulty experienced in creating password and assessing website was frustrating. I requested that the service be canceled September 21, 2024. On October 7, 2024 I received an email from a GeoZilla Support Team member indicating my. subscription had been canceled and that I would receive no further charges. This has not happened to this date. Evidence indicates my subscription was not canceled and that I continue to accrue new charges after attempts to point out the terms of the October 7th email to me. There is no good explanation for this shortcoming.
Response from GeozillaAug 1, 2025
We are sorry that you had a bad experience! We truly value our customers and always strive to ensure a positive experience. We have canceled your subscription and issued a refund for your payments as per our agreement via email.




