Gankhuu G.
I was charged $40 for service that I…
I was charged $40 for service that I never had also tried to cancel a subscription I never had, all they keep telling me is how to cancel using the app or browser but it keeps telling me I have no subscriptions, also I provided them with all documents saying that I have no subscription. Today they tell me that they canceled my subscription which I never had however they can’t refund my money back because of their terms of use. It’s a bullshit. You can't get help at all. We must sue this company.
Response from GeozillaJul 29, 2025
We would like to apologize for your unpleasant experience with the App. As far as we can see, you have purchased a Premium trial subscription on our website. Our auto-renewal terms are displayed on the offer screen prior to purchase. We understand your request, and as customer satisfaction is our priority, we have processed a refund for the charges. Depending on your banking company, it may take up to 5-10 business days for the credit to appear on your account after we issued it.




