Jason D.
Membership OnBoarding Without Consent; Various Upgrades; Charges Cont’d After Cancellation
This company charged me without permission under several different names, including GeoZilla, geozilla.help, start.geozilla.com, and “Sosgeozilla.” I never signed up for anything. A membership was created using my email without my consent, and charges continued even after I canceled. Any service that bills under multiple identities and continues charging after cancellation is not trustworthy. Check your statements and avoid every version of this company.
Response from GeozillaDec 5, 2025
We are terribly sorry to hear that you have faced issues with the app! According to our system, you have purchased a trial on 21st of October. You also upgraded your subscription with our Special Offer at $9.99/month on top. This upgrade grants you access to such extra features as unlimited crash alerts and detailed driving reports. Our auto-renewal terms are shown on the offer screen before purchasing. Please note, that app and/or account deletion doesn’t automatically remove your paid subscription. We truly value our customers and always strive to ensure a positive experience. We have canceled your paid subscription, which means you won't be charged in the future. Additionally, we have automatically issued a refund for your monthly payment. Please note that it may take 5-10 business days for the refund to appear in your bank account.