customer
Nice products but…
Nice products but horrible customer service! I called about a problem & got someone who didn’t have a clue! No supervisor available because they are working from home. I tried to email—3 days now with no response

DISCOVER GENUCEL®. INNOVATIVE SCIENCE FOR YOUNGER-LOOKING EYES. Genucel offers revolutionary natural treatments rich in skin antioxidants that nourish, moisturize, hydrate and renew radiantly youthful-looking eyes. With an A+ Rating with the Better Business Bureau, Genucel treatments, like all Chamonix® skincare, are natural products you can trust. GENUCEL PLANT STEM CELL THERAPY targets bags and puffiness with rare Swiss apple stem cells, patented plant technology, powerful peptides, and antioxidant-rich botanicals. The results are remarkable! Genucel Plant Stem Cell Therapy minimizes, reduces, smooths and dramatically diminishes the appearance of puffy under-eyes, even eye bags. So, your eyes appear bigger, smoother, more alert—and younger. For faster results, GENUCEL IMMEDIATE EFFECTS quickly smooths away the appearance of crow’s feet, fine lines, expression lines, and even deep eye area wrinkles with patented natural Relaxoderm and botanical antioxidants, with amazing results, faster than you ever imagined. And now, Genucel introduces its latest innovation: NEW! GENUCEL EYELID TREATMENT, which gives droopy eyelids a natural youthful lift. NEW Genucel® Eyelid Treatment firms, tones, and lifts the appearance of droopy eyelids, for eyes that appear tighter, brighter and more radiant. Formulated with plant-derived technology, including Meadowlactones derived from Meadowfoam seeds, a potent source of tocopherol Vitamin E, this gentle treatment, ideal for sensitive skin, lifts and firms the appearance of saggy upper eyelids so your eyes appear fresh, radiant and wide awake. And since every Genucel treatment is backed by an extraordinary 100% 60-day money back guarantee, you can shop with absolute confidence. And for more convenience, you’ll enjoy free shipping when you order on genucel.com
Genucel By Chamonix (genucel.com) has 4,217 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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customer
Nice products but horrible customer service! I called about a problem & got someone who didn’t have a clue! No supervisor available because they are working from home. I tried to email—3 days now with no response
Shaylyn H.
I had to contact customer service by chat twice about my order that suppose to come in 3-5 days which ended up being 12 and no one could seem to tell my why. When I finally received my order it was completely wrong.
jlankfordjr
I never agreed to a 60 day renewal or knowingly did... This is so deceptive and bad business .. I asked for a ONE time delivery and all the sudden get hit with a 160$ charge to my account.. DO NOT ORDER from these people... Not only are they deceptive, but have called me every 3 days asking if I want another order... Now why would they try to push me to buy more products knowing that I have supposedly agreed to a 60 day automatic order... So shady..
Barb S.
I ordered two weeks ago and have received no notifications, nor packages. I don't care for the lack of communication.
Vera R.
The eye cream did nothing for my eyes. Still had bags 5 minutes after I put it on. Doesn't work.
Thom Harris I.
Received an email informing me that Genucel had given me a $50 coupon. When I went to order something and apply the $50 coupon, after I made purchase, only $30 showed as being deducted Called Gebucel customer help line THEY ARE FRAUDS! Did not get the full $50. Said then I wanted to cancel the order. Was told that Remer on line couldn't do it Someone would call me back in 24-48 hours IF they do I wilI also call my credit card and have transaction cancelled I will never shop Genucel again
KParrish
It has been over a week since I placed my order and still no shipping notification or delivery of product. Very disappointing.
Mary M.
I was so excited about using this product since so many of my radio personalities recommended it. Sorry to say I do not see any improvement in my skin and wrinkles and do not wish to receive any more orders. Will let you know how that goes. My over the counter products work better.