Cindy
I keep canceling and they keep charging …
I keep canceling and they keep charging my credit card

DISCOVER GENUCEL®. INNOVATIVE SCIENCE FOR YOUNGER-LOOKING EYES. Genucel offers revolutionary natural treatments rich in skin antioxidants that nourish, moisturize, hydrate and renew radiantly youthful-looking eyes. With an A+ Rating with the Better Business Bureau, Genucel treatments, like all Chamonix® skincare, are natural products you can trust. GENUCEL PLANT STEM CELL THERAPY targets bags and puffiness with rare Swiss apple stem cells, patented plant technology, powerful peptides, and antioxidant-rich botanicals. The results are remarkable! Genucel Plant Stem Cell Therapy minimizes, reduces, smooths and dramatically diminishes the appearance of puffy under-eyes, even eye bags. So, your eyes appear bigger, smoother, more alert—and younger. For faster results, GENUCEL IMMEDIATE EFFECTS quickly smooths away the appearance of crow’s feet, fine lines, expression lines, and even deep eye area wrinkles with patented natural Relaxoderm and botanical antioxidants, with amazing results, faster than you ever imagined. And now, Genucel introduces its latest innovation: NEW! GENUCEL EYELID TREATMENT, which gives droopy eyelids a natural youthful lift. NEW Genucel® Eyelid Treatment firms, tones, and lifts the appearance of droopy eyelids, for eyes that appear tighter, brighter and more radiant. Formulated with plant-derived technology, including Meadowlactones derived from Meadowfoam seeds, a potent source of tocopherol Vitamin E, this gentle treatment, ideal for sensitive skin, lifts and firms the appearance of saggy upper eyelids so your eyes appear fresh, radiant and wide awake. And since every Genucel treatment is backed by an extraordinary 100% 60-day money back guarantee, you can shop with absolute confidence. And for more convenience, you’ll enjoy free shipping when you order on genucel.com
Genucel By Chamonix (genucel.com) has 4,217 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Cindy
I keep canceling and they keep charging my credit card
Patricia N.
I haven't received the product yet, but the order process was not good. I would have liked to see a detailed itemization and description of what I was buying, not just a picture of the tubes.
Craig J.
The pop up menu for a permanent discount was inoperable. When I reloaded the page, it disappeared. The discount was not available again throughout the checkout procedure.
David R.
I never confirmed order. I back out of page. I then received an email confirmation for the order. Trying to resolve issue now.
Response from Genucel By ChamonixDec 22, 2017
Hey David, Thanks for the review - so sorry you had an issue on www.genucel.com! I spoke with our customer service team and it seems as though they resolved your issue asap. Please let us know if there is anything else needed! Thanks again
randy B.
Funny, I got a request to review before I got confirmation of my order. 3 days now and no confirmation. I think that's very poor.
Response from Genucel By ChamonixDec 19, 2017
Hello Randy, I am very sorry you did not receive an order confirmation. We send out an email confirmation for every order, would you please check your spam folder to be sure it did not go there?
Luigi C.
Call 800 # to change shipping address information. The 800 # sends you to a 3rd party. I don't like the customer service. Also have questions about order.
Response from Genucel By ChamonixDec 19, 2017
Hello Luigi, Thank you for your review. I am sorry you had an issue changing your shipping address. I will have a representative call you asap to get it taken care of. Thank you
Noel C.
customer service as in poor
Response from Genucel By ChamonixDec 14, 2017
Hello Noel, I am so sorry you had a bad experience with genucel.com. I will have an executive customer service agent contact you right away to resolve your situation. Thank you
Cathy D.
Have used it as directed for over a week and there are NO differences to spite the radio claims of immediate noticeable changes. Big waste of money...glad I had a discounted deal. I ordered on line so I have had no experience with their customer service yet. The products did arrive in a very timely fashion. Very disappointed and will certainly not renew.