R. N.
Misleading Marketing
Today you sent me a coupon and when I tried to use it, it said it wasn't valid. Not a good first experience. Silly. Hope the product is better than your marketing.

DISCOVER GENUCEL®. INNOVATIVE SCIENCE FOR YOUNGER-LOOKING EYES. Genucel offers revolutionary natural treatments rich in skin antioxidants that nourish, moisturize, hydrate and renew radiantly youthful-looking eyes. With an A+ Rating with the Better Business Bureau, Genucel treatments, like all Chamonix® skincare, are natural products you can trust. GENUCEL PLANT STEM CELL THERAPY targets bags and puffiness with rare Swiss apple stem cells, patented plant technology, powerful peptides, and antioxidant-rich botanicals. The results are remarkable! Genucel Plant Stem Cell Therapy minimizes, reduces, smooths and dramatically diminishes the appearance of puffy under-eyes, even eye bags. So, your eyes appear bigger, smoother, more alert—and younger. For faster results, GENUCEL IMMEDIATE EFFECTS quickly smooths away the appearance of crow’s feet, fine lines, expression lines, and even deep eye area wrinkles with patented natural Relaxoderm and botanical antioxidants, with amazing results, faster than you ever imagined. And now, Genucel introduces its latest innovation: NEW! GENUCEL EYELID TREATMENT, which gives droopy eyelids a natural youthful lift. NEW Genucel® Eyelid Treatment firms, tones, and lifts the appearance of droopy eyelids, for eyes that appear tighter, brighter and more radiant. Formulated with plant-derived technology, including Meadowlactones derived from Meadowfoam seeds, a potent source of tocopherol Vitamin E, this gentle treatment, ideal for sensitive skin, lifts and firms the appearance of saggy upper eyelids so your eyes appear fresh, radiant and wide awake. And since every Genucel treatment is backed by an extraordinary 100% 60-day money back guarantee, you can shop with absolute confidence. And for more convenience, you’ll enjoy free shipping when you order on genucel.com
Genucel By Chamonix (genucel.com) has 4,217 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 405 reviews with 1 star · Clear filters
R. N.
Today you sent me a coupon and when I tried to use it, it said it wasn't valid. Not a good first experience. Silly. Hope the product is better than your marketing.
Robin D.
Your internet offer requires I check the Terms & Conditions box which amounts to an automatic reorder in two months. This mandatory up-sell is insulting and frustrating. If your products are worth a fig, I will reorder without the up-sell. This is NOT customer service, this is screwing the customer who only wants to try your product in hopes you get to cash in on the clients forgetting to cancel. Not professional and definitely not customer service!
Louise
Ordered on May 14...said 2-3. Weeks for delivery...today June 4...have not received the product..
Roy
I don't like the auto renewal. I sent email immediately to cancel renewals. I'll try the product and see if it works first.
Gail L.
I phoned you three times. Two days ago, someone took my name and phone number to call me back because you were too busy to take my order. Nobody ever called!! I called again. The recording always says five minutia. Then at one minute,it says five minutes again. Finally gave up and ordered online. I DO NOT want auto ship, after my first order. I do not know your return policy. Please tell me what it is. I am anxious to try it, when it arrives. But, I probably will not order again. Too expense!!
William S.
Order was never received
carmen H.
I had to call customer service after placing order. I tried to take off one of the add on and it gave me TWO! NOT HAPPY! Now I have to wait 24 hours to fix this. Should have known better then to order.
Peggy B.
It hasn't arrived yet! Check back later.