Joanne D.
Product information is vague
Product information is vague, especially on the Spa package.

DISCOVER GENUCEL®. INNOVATIVE SCIENCE FOR YOUNGER-LOOKING EYES. Genucel offers revolutionary natural treatments rich in skin antioxidants that nourish, moisturize, hydrate and renew radiantly youthful-looking eyes. With an A+ Rating with the Better Business Bureau, Genucel treatments, like all Chamonix® skincare, are natural products you can trust. GENUCEL PLANT STEM CELL THERAPY targets bags and puffiness with rare Swiss apple stem cells, patented plant technology, powerful peptides, and antioxidant-rich botanicals. The results are remarkable! Genucel Plant Stem Cell Therapy minimizes, reduces, smooths and dramatically diminishes the appearance of puffy under-eyes, even eye bags. So, your eyes appear bigger, smoother, more alert—and younger. For faster results, GENUCEL IMMEDIATE EFFECTS quickly smooths away the appearance of crow’s feet, fine lines, expression lines, and even deep eye area wrinkles with patented natural Relaxoderm and botanical antioxidants, with amazing results, faster than you ever imagined. And now, Genucel introduces its latest innovation: NEW! GENUCEL EYELID TREATMENT, which gives droopy eyelids a natural youthful lift. NEW Genucel® Eyelid Treatment firms, tones, and lifts the appearance of droopy eyelids, for eyes that appear tighter, brighter and more radiant. Formulated with plant-derived technology, including Meadowlactones derived from Meadowfoam seeds, a potent source of tocopherol Vitamin E, this gentle treatment, ideal for sensitive skin, lifts and firms the appearance of saggy upper eyelids so your eyes appear fresh, radiant and wide awake. And since every Genucel treatment is backed by an extraordinary 100% 60-day money back guarantee, you can shop with absolute confidence. And for more convenience, you’ll enjoy free shipping when you order on genucel.com
Genucel By Chamonix (genucel.com) has 4,217 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Joanne D.
Product information is vague, especially on the Spa package.
Lynda R.
After this review I was contacted by their customer service. They were very concerned and wanted to be sure we were happy with their company. They offered additional information and wanted us to try again. I said I was willing to continue the product as directed. Thank you for being concerned about us. We have been using the product for two weeks now, and we are not seeing any results. My husband has the under eye bags and this product does not even touch the issue. I do not feel like I had a "mini facelift" the product may be a good moisturizer, but it is not doing what the advertisement stated. I will not be renewing this product. The TV ads are false.
holly L.
It was easy. Would have like info when I should except product.
Carol P.
It was a little hard to understand what was the special, what was the freebie etc. after multiple times I figured it out. I’m excited to receive the products and give them a try
Lillian
I was surprised that I received a call from Genucel right away. They apologized for the inconvenience and actually added an additional product in my order as an apology. That’s pretty good customer service.
Susan G F.
It was an online order, so no human communications were involved. I look forward to trying your products when they arrive. Haven't received shipping info yet, but it's early.
Judy T.
The site & process was easy
Theresa M.
Dan Bongino he said it works. We're see.