Genucel By ChamonixReviews of genucel.com

UPDATE TO FOLLOWING REVIEW: Ariana did respond to my complaint after this was published and I sent a copy of it to her. The two products were replaced. Not the full order, so I still could not read the instructions on the packaging for the other producst. ORIGINAL REVIEW: Jawline Treatment tube was received leaking and had "goo'ed" over all the products. A small jar with red lid had no label, no way to ID. And there was no unified instruction information at all. It took over a week of attempts to get an answer, and then an hour of hold time to get a human. Ariana took the call 2/7/22. She promised to send replacement tube of the Jawline Treatment. She said the unlabeled jar was "probably" Dark Circle Treatment. She said she would send a return label for the unmarked jar, which they would then replace. That was 6 weeks ago. NOPE! Still no jawline treatment replacement, no replacement for all the goo'd up boxes/jars, and no replacement with label for the unknown unlabeled jar. Zero stars was not an option.

Ladies, I know we are all trying to find that magic product that is going to take off the years or at least stop the aging process. This is not it. If you simply want a skin care system, then go ahead. It's not going to make anything worse, but it's no better than anything else I have ever used from the drugstore. The one product that I halfway liked was Zotique, but it only came in the first shipment and not the second. Incidentally, I called to cancel BEFORE I had even received the second shipment and they refused. So, I am officially done with this company. Use something less expensive and save your money.

Yup. They put you on a auto shipment if you miss the fine print. I declined the package and it was returned. They still refused to refund my money and offered store credit. I will never use it! I had not work with my bank to resolve the charge. I had no product and no money.

Wayyyy overpriced! Didn't help a lot either! Won't be reordering...

I searched the entire order and made sure I checked everything that even hinted I could be charged again for another shipment without my consent. Imagine my surprise when I received another shipment! I demanded a refund and was told I could not have one. This company is a scam. The products do not work and are no better than anything you could get at a drugstore. Stay away!

I ordered 14 days ago and not received any correspondence

I ordered a few products for my wife who liked the product but then my checking account was just overdrawn because they charged me $199 for something I didn't order.

I thoroughly enjoy your products, however, the ordering process is misleading. After you order then pop-ups to order additional products or the same products come up at additional discounts. Why not give the discount up front? I have ordered additional products by mistake as well. Also, if product is backordered please state so up front.