Genucel By ChamonixReviews of genucel.com

Have received my product yet! Had to check with post office. Improve your shipping

Inaced my order and was repelled redurect to buy additional products which I really didn’t appreciate.

Don't like forced continual shipping.

I purchased this product for my wife to try. In exploring the on-line ordering process I mistakenly selected the incorrect "free" gift - one of two offered. I changed the choice before checking out - or thought I did. Unfortunately, I did not check the order confirmation, and did not notice, that the free gift choice was not changed. I tried to correct the issue after receiving the package, but the customer service representative was less than understanding and suggest I could get the eye lid tightener for an additional $40. Was not happy. We'll see how she likes the products received.

It was dicouraging that I had to commit to automatic deliveries to try your expensive products. Its a sign of a company that does not have enough faith in its own product's quality that customers will want to reorder. Haven't received my order yet so cannot review the products themselves.

Business Protocol Issues: I purchased the product on line, as a Christmas gift for someone else, only to find out that I was unknowingly placed on a "PLAN". I found out when I reviewed my order confirmation and saw the automatic 60 day renewal. Given that this was a gift, I didn't need nor did I want to be placed on a "PLAN". When calling the company, I was told that if I cancelled the "PLAN", I would be subject to higher retail prices if I ever decided to purchase from them in the future. Well I could have told them that because of the AUTO PLAN function and the threats of retail pricing, they didn't need to worry about me as a customer. The only reason that I'm giving this such a high TWO star rating was because the call center staff finally did finally cancel the plan. Good luck with your relationship with them.

I love the product but it is too expensive and I had a difficult time getting out of the auto ship agreement

Not happy being forced to go on auto order fill initially. Not yet sure about the product itself.