Steve S.
Product has not worked well
Product has not worked well. Still plagued with bags and puffiness. Jawline treatment has done nothing. More troubling is I have been calling 4 days to cancel auto ship and not been able to speak to anyone.

DISCOVER GENUCEL®. INNOVATIVE SCIENCE FOR YOUNGER-LOOKING EYES. Genucel offers revolutionary natural treatments rich in skin antioxidants that nourish, moisturize, hydrate and renew radiantly youthful-looking eyes. With an A+ Rating with the Better Business Bureau, Genucel treatments, like all Chamonix® skincare, are natural products you can trust. GENUCEL PLANT STEM CELL THERAPY targets bags and puffiness with rare Swiss apple stem cells, patented plant technology, powerful peptides, and antioxidant-rich botanicals. The results are remarkable! Genucel Plant Stem Cell Therapy minimizes, reduces, smooths and dramatically diminishes the appearance of puffy under-eyes, even eye bags. So, your eyes appear bigger, smoother, more alert—and younger. For faster results, GENUCEL IMMEDIATE EFFECTS quickly smooths away the appearance of crow’s feet, fine lines, expression lines, and even deep eye area wrinkles with patented natural Relaxoderm and botanical antioxidants, with amazing results, faster than you ever imagined. And now, Genucel introduces its latest innovation: NEW! GENUCEL EYELID TREATMENT, which gives droopy eyelids a natural youthful lift. NEW Genucel® Eyelid Treatment firms, tones, and lifts the appearance of droopy eyelids, for eyes that appear tighter, brighter and more radiant. Formulated with plant-derived technology, including Meadowlactones derived from Meadowfoam seeds, a potent source of tocopherol Vitamin E, this gentle treatment, ideal for sensitive skin, lifts and firms the appearance of saggy upper eyelids so your eyes appear fresh, radiant and wide awake. And since every Genucel treatment is backed by an extraordinary 100% 60-day money back guarantee, you can shop with absolute confidence. And for more convenience, you’ll enjoy free shipping when you order on genucel.com
Genucel By Chamonix (genucel.com) has 4,217 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 225 reviews with 2 stars · Clear filters
Steve S.
Product has not worked well. Still plagued with bags and puffiness. Jawline treatment has done nothing. More troubling is I have been calling 4 days to cancel auto ship and not been able to speak to anyone.
Joan S.
I'm not seeing any difference in my jaw line or chin.
Sam E.
Terrible experiences with Customer Service. No Customer Service. Products do not work and getting response from a credible CS rep is impossible. CS promised refunds and refunds are not issued, not received. We regret purchasing anything from this Company.
Janice from M.
Would have liked to see more detail on exactly what is in each "package". Pictures don't tell the full story. Should be able to compare prices for individual items. DEFINITELY, should be able to opt-out of 'subscription' for on-going product delivery. Too many emails following the order (at least 3 regarding the order and then another 3 asking to respond to survey when I don't even have the products. Very annoying.
Arthur K.
Genucel did not improve my neck and jaw lines. I am not renewing my order.
Paula S.
I don’t like sites that automatically sign you up for auto shipments. If the product is good, people will reorder and sign up for auto ship if they like it once they’ve tried it.
S. H.
I see no visible difference in my jawline or under eye bags after using this product for almost two weeks. I will not be ordering it again. It’s quite costly for seeing no improvement. I’m very disappointed!
Thelma D.
After I had given all of my financial information, I saw that I was purchasing a recurring shipment. So, I did not key to go to purchase. I do not want a recurring shipment. I want to try the product out first. If it works well on me, I will probably want a recurring shipment status. I want to cancel my order if I have to take a recurring shipment status. An agent called me later today and told me I could not do that ordering on line. I need to talk to an agent on the phone to order a one time shipment. I called again and I am currently waiting to talk to someone to return my call from Genucel.