Rayyan S.
New owners turned it all around
New owners turned it all around. Great working with them and can’t wait to see what the future holds
It is with the heaviest of hearts that I write to you today to announce the permanent closure of Genepro’s operations.Since 2014, Genepro has been more than just a business to us; it has been our "baby." For 12 years, we have poured our passion, energy, and lives into creating what we truly believe is the best protein in the industry. However, a "perfect storm" of insurmountable challenges over the last year and a half has forced us to make the incredibly difficult decision to cease operations and file for bankruptcy.This decision was not made lightly. We fought to stay afloat until the very last moment, utilizing all personal and business funds in an attempt to navigate through these unprecedented times. We believe you deserve transparency regarding the events that led us here:• Global Supply Chain Crisis: The Global Protein Shortages have severely impacted our industry. We have faced an inability to procure raw protein, with supply channels completely stalled until at least Q2 of 2026.• Unsustainable Costs: In 2025 alone, the scarcity of protein drove pricing up by over 60%. This hyper-inflation meant that for quite some time, we were incurring an incremental loss on every single order we shipped.• Regulatory Challenges: Recently, an FDA inspection required us to issue a recall regarding our packaging for failing to list "Milk Allergen" on external bags. This placed an immense strain on our already depleted resources. Case RES# 98013• Financial & Operational Blocks: While trying to salvage the company, we were hit by a wave of fraudulent actions, including chargebacks and wire reversals that were/are in direct violation of the sales agreements in place. These attacks resulted in the closure of our merchant services and bank accounts, putting the company further into the negative and removing our ability to transact.***Important Notice Regarding Communication and Claims***Because we have formally ceased operations and are entering bankruptcy proceedings, we are leg
geneproprotein.com (geneproprotein.com) has 64 customer reviews on Five Star Index, with an average rating of 2.4 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Personal Care · Orlando, Florida
Excellent

Personal Care · Grants Pass, Oregon
Excellent

Personal Care · Great Neck, NY
Excellent

Personal Care · Costa Mesa, California
Excellent
Showing 20 reviews with 5 stars · Clear filters
Rayyan S.
New owners turned it all around. Great working with them and can’t wait to see what the future holds
Ppao A.
Good good good good good
Jessica F.
I love this protein. They have had shipping issues lately as you can see by all the comments and I am not happy with customer service not responding or the company not being transparent about what is going on. Customer service got back to me after weeks and said they were having supply chain issues, but from the company responses on here, it seems they changed the product? Either way, more communication would be great. I will still support this company if they really do start shipping again in Feb because this is seriously the best protein out there and I am missing it bad! Please show them some grace and keep this company in business.
Hamza A.
Had very good experience The staff was very cooperative and inventory arrived in time Satisfied