Christopher K.
Their Customer Service for long customers is terrible.
I have been a loyal customer for over a year, spending hundreds of dollars with this company. I accidentally renewed this month and reached out for a refund on Day 1 after only an hour of trying to even get the service to function. Despite my history and the technical struggle, they flatly refused. Their services are 'decent' at best, but their customer treatment is bottom-tier. It is honestly disgusting how they treat long-term customers who have supported them. Furthermore, their new 2026 practice of limiting paid memberships to 100 hours a month is a massive downgrade. I am finished with them. I’ve already told my friends to cancel, and I’m telling you: Do NOT give them your money. There are better alternatives that actually respect your time and your wallet.



