Christian
Absent customer service
Absent customer service. Just automated responses.
gc2b is a trans owned and operated company committed to providing accessible, comfortable, and safe binding options designed by trans people, for trans people. We offer two styles and 12 colors. Shipping is fast and customer service is here to help!
Gc2b (gc2b.io) has 106 customer reviews on Five Star Index, with an average rating of 1.9 out of 5.
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Christian
Absent customer service. Just automated responses.
Ryan
the binders are in completely the wrong sizes, there attitude towards customers is very unwelcoming. the binders smell like burnt plastic then after a few washes smell like urine. i gave up after 3 returns and am stuck with an oversized binder i wear around the house, its already tearing after a few weeks of wear.
Jesus of S.
Dopo due mesi di attesa ho ricevuto la taglia e il prodotto sbagliato, sto cercando di contattarli ma non rispondono alle mie mail!! Non comprate!
Mushtiff
Ordered a binder on 27th December last year it came in January and I needed to return because the size was too small, despite following the sizing chart to a t. I sent it back on the 9th of Jan for a replacement with a larger size, only heard back from them on the 21st saying they had received it. I received no email when it was processed I haven't had my exchange or a refund or store credit and I emailed them back for support and got an email from a second hand company saying I needed to wait 3-5 days for a response from their support team. Utterly useless. They're a company made by trans people for trans people, they should know that this kind of waiting when you have dysphoria is not helpful and be on top of things, they either need to hire more workers or just get their head in the game.
Sommer
Ordered a Binder over 3 weeks ago and Still haven't received it or a response from the company about the status of my order. Wouldn't recommend this company.
Trisha K.
I ordered 2 binders a few weeks before Christmas and never got them. I contacted customer service and they just sent me this impersonal email basically blaming the post office. I asked for a refund because I still don't have the binders and they haven't replied. It's so frustrating. I will never buy from them again and I definitely don't recommend them. Their customer service is garbage and they're literally just stealing money from people.
MV
WORST COSTUMER SERVICE EVER! dont ever buy from this site! They are the worst!!!! I ordered a binder long ago that never arrived. Tracking said it had been delivered, but somewhere elsewhere! I never got notified about my order and when i tried to contact costumer support they never replies when i asked for refund!! I mailed them 4 times. The only time they did replie, they only told me to check Tracking or my local post office, witch i already did beforehand! Not helping! They scammed me for my money!