Denise V.
Literally got laughed at from an employee
I bought three binders from these people because I was in between sizes. I continuously asked them for sizing advice so that I would not have to buy 3 binders, explaining that I had a smaller frame but a way bigger and disproportionate chest. They just told me to get the biggest size, which fit me like a nice push up bra. I sized down, the effect was the same. I sized down even more, my chest was literally spilling from the sides. I complained to the customer service explaining that I needed this binder for an important occasion (a coming out party for myself) and they laughed it off in written form (who the hell, as a professional, writes "ahaha sorry" in a customer service email?) and then closed my ticket for returns, so I can't return the binders anymore. Your company is harming this community more than you think, especially with how you train your employees.

