G5 EntertainmentReviews of g5e.com

G5's frequent ads portray a baby being drowned, a very small child alone in the rain at night and other disturbing images. I contacted G5 and, after several A1 responses, received an email stating I would hear back from a live person. No email, and since that time it appears I've been put on a loop to only view the ad with the baby drowning.

This is THE worst experience I have EVER had with a game. I now know why this is a free game. you get people to start game and then after you get to like it, it starts freezing up and can't find updates for this piece of SHIT game. I will delete this game, leave a bad review and NEVER download another G5 game. GOOD BYE !!!!!!!!

Very sad to say. I use to love the game. But now not so much. After playing each (one) scene there is either a pop up or an ad!! This is way to much!! I can see after playing maybe 6 or 7 scenes but after every scene!! Not good at all G5!! You have lost many players because of this. If I wanted to see all these ads all I have to do is turn on YouTube TV!! Really! It is a game not an ad festival. You can not enjoy it any longer. So it was uninstalled.

I have been playing Jewels of Rome since 2021. Due to constant problems after updates, I created another profile (as a new player) and played on both profiles at the same time. A year ago I found out that I was removed from the Top Players, why? Both profiles had the same levels, the same avatars, similar names. To my complaint, I received a response that it was due to suspicious activities of my profiles. To repeated arguments and protests, I have not received a response to this day. Convinced that the problem is two similar profiles, I suggested that I cancel one profile, how?, I also did not receive a response. With the update in the new year 2025, G5 brought us a "Gift", many players dropped to the beginning of the game, it's not the first time, the last time it happened was in September 2024. They solved the problem with another update, but the damaged players remained at level 1. I can't imagine the anger and frustration these players are experiencing, especially those who invest money in their inventory. I don't recommend this game to those who don't have strong nerves and a rich account! 👎

I have been in contact with this group for over a week on a purchase that did not go thru. There has been copious message from me to no avail. The company just changes the complaint number and instructs me to do what I have already done. I have tried to find out what they want to offer instead of my refund, but they just give vague answers. I want resolution!

I had been playing a few G5 games for about a year and suddenly they started telling me I have no internet access which was absolutely ridiculous. Then they started locking up my computer and affecting other programs. Way too many emails with their customer service department has led me to the conclusion they have no idea what they are doing.

This game takes over your computer and you cannot do anything. I was unable to find where to quit the game and luckily I had a 2nd browser I could go to Ask HOW DO I CLOSE A GAME ON MY COMPUTER WHICH TOOK OVER MY COMPUTER. THERE WAS NO PLACE TO EXIT AND IT IGNORED ME TRYING TO HIT THE SETTINGS ICON. HORRIBLE GAME. Have to give away all your personal information and join this blank to leave a review. I will be blocking anything that comes to me.

I am not surprised with the reviews of customers using the g5 games. My situation is a bit different. Although I never made any purchases when prompted , my issues were when I started getting to a higher level of the game, it just stopped working. I reloaded the game under a different profile and played for about a year getting into another high level. Once again the game stopped working. I requested technical help. 6 months went by, no change. Numerous messages were exchanged for me to be patient and that they were working on the issue. It was just lip service nothing more. No more G5 games for me. And I would strongly recommend that other users never buy anything from the G5 group. Don't waste your money.