G5 EntertainmentReviews of g5e.com

Deeply shocked to find that farming community has a casino that I must work through to continue the game. I hate this and want to delete the game but there doesn,t appear to be a way to do this. 1) I thought I downloaded a game not a gambling space. 2) I saw no warning so what does this mean for parents and the kids that are being sucked into gambling? 3) No warning so what does this mean for people with gambling problems who are being sucked back into addiction. 4) G5 you have lost me because you are trying to suck me into gambling. I expected you to supply with games but not to try to exploit me. No transparency and no accountability.

I have been playing these games for quite some time now. Just recently It required and update. I have been trying to update Sherlock for 2 days now with no sucess. Opened a ticket with support which was a waste of time. Guess I will search for other games.

Was playing a few of the G5 games with no issues. Decided to purchase an in game "special" and was charged but never received the package that I paid for. Contacted G5 Hidden City customer service and received an immediate reply for more info which was provided. Since then, "radio silence" have contacted numerous times, nothing. DO NOT BOTHER! RIPOFF!!!!

Wie alle Vorbewerter schon sagten: Zu teuer und viiiiiiiel zu lange Ladezeiten, da ist man gleich wieder weg. UNZUMUTBAR !!!!

Poor game it is made only for you to spend money you can keep it!!!! If you ask me DO NOT PLAY!!!!!!!

I used to love playing these games - they were fun and you could progress through the levels. The levels were challenging but not impossible. This last few months, however have seen a real change - the levels are ridiculously difficult and even with the few free tools that you manage to gather, it is impossible to win them without having to buy more and more. This has just become a money grab and, sadly, I will not be playing any more.

Really, you don't even deserve one star. Was playing Sherlock Holmes for past 3/4 months, but when you run into a problem with playing - in my case, the game being in a constant updating/uploading mode, and then can only access two books and therefore not continue playing like before - seemingly since I got a new desktop pc, which also had the upgrade to Windows 11. I've written support countless times, and tried all of their suggestions to check, and none of what they suggest is at issue. What do they do? Repeatedly keep sending me the same paragraph of suggestions to try. One time asked me for screenshots of my computer system/version, and I sent, and then didn't bother to say anything about what I had sent them. The game is great while it's working, but as soon as it's not, you're screwed. They take your money very willingly, but their supposed "Support" offers no support at all. They ignore your emails which highlight the issues and spell it out for them, and don't offer any solution or way to resolve. Read the online reviews (all of them), and you'll soon see that they don't care about issues dissatisfied players are having at all. I don't recommend you start playing any of their games. There's got to be better games that offer better customer service/support than these people. Here's an AI-generate answer that should help you better understand to steer clear away from G5 Entertainment: "Based on user reviews, a significant number of people agree that G5 Entertainment's support is inadequate. Numerous complaints cite poor customer service, with users reporting that their issues, including unfulfilled purchases, lost progress, and stolen rewards, are not resolved despite contacting support. Some users state that customer service offers only platitudes and fails to take meaningful action, leading to frustration and a loss of trust. Reviews on platforms like Trustpilot and PissedConsumer consistently highlight that support does not effectively address problems, with users often left waiting for responses or receiving unsatisfactory replies. This widespread dissatisfaction with support is a common theme among dissatisfied players." Isabel H. (Canada)

Jeg købte for dkr.159 Golden Pass, desværre har G5 trukket ikke bare 1 men hele fem gange beløbet. Det burde jo ikke kunne lade sig gøre, da det kun kan købes en gang! Nu kommer hele problemet for mig. Jeg skriver gentagne gange til deres support team, men får hver gang den samme autogenererede tekst retur. Det er trods alt 4 gange 159, som jeg har tilgode, men jeg ved simpelthen ikke, hvordan jeg kommer igennem muren med autosvar. Jeg har sendt referencenumre osv.- Intet sker. ØV!