fytist.com Reviews | Read Customer Reviews of fytist.com

fytist.com Reviews | Read Customer Reviews of fytist.com

fytist.com reviews

Showing 10 reviews with 3 stars · Clear filters

E’
Jan 8, 2022
Order shipping time was reasonable and…
Order shipping time was reasonable and the product seemed well made. Sadly, I’m just not built correctly for this item.
Response from fytist.comJan 11, 2022
Dear Eugenia, Thanks for purchasing on our website: fytist.com Do you want a refund or do you want to change to another size? If you want to change to another size, please tell us which type and size do you want to change to? You can find our sizing guide here: https://fytist.com/pages/sizing PS: If this is your first time buying a chest binder and your measurement is in between sizes - we recommend you purchase the bigger size as it would be easier for your body to adapt to chest binding. Best Regards, Fytist Support Team
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LeVee B.
Nov 19, 2021
No delivery, no contact for help from company
Something happened to my order, I never got it. They took my payment and when I reached out to them by phone and email I received no inital response. No call back not even an email. But I got the request for a review, ironically. After, I called and left a msg being a bit unhappy about it as it was a gift to my partner. Then I received a message apologizing and saying the auto refund was canceled due to a risk-factor with my bank. My bank is really good at picking things up so I don't blame them entirely. Their phone number always goes to voice-mail. It also sounds like a company that isn't even real. Please upgrade this. However, they eventually the found the mistake. I appreciate the response and refund but I am hesitant to try to work with them again. Hopefully the product is worth it, even if it doesn't happen often. Best wishes to the creators I hope they can improve their processing to match the product.
Response from fytist.comNov 22, 2021
Dear Levee, We found that your order has a "Card Verification Value (CVV) Unavailable" risk mark. Therefore, our system has stopped processing your order and refunded you automatically. If you still want to order on our website, please try another payment method or credit card. PS: We found that auto refund failed. And our finance collegue will issue a refund to you then. Please check your account in 4-7 business days. Best Regards, Fytist Support Team
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