FX ReplayFX Replay is a 100% web-based backtesting tool that uses the best charting platform in the market, TradingView, to bring you the BEST backtesting experience.
FX Replay (fxreplay.com) has 640 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Tutskie M.
tried contacting the customer service many times but no single reply from them. Wanted to ask some questions about indicators
Response from FX ReplayAug 30, 2023
Tutskie, I'm sorry you had a bad experience with our customer service. May I ask where you tried to contact us? Please send an email to [email protected] and we'll get back to you immediately. You can also join our discord server where we're constantly answering all our users questions.
Alex
Terrible connection to the server. I have high speed internet and I constantly get egg timer, website freezes, constant glitches, trades cannot be placed. Good idea and useful tool but very often totally unusable. **Update due to being told my review was in danger of being taken down if I didn't provide more info. I was not using a VPN and I didn't see any banners anywhere. Glitches, egg timers, frozen screen, trades not being put in are all regular occurrences with the website and definitely not an isolated incident. I still use it as is a great tool when it works but it's extremely frustrsting to have to sit and wait and try refreshing the page over and over and/or abandon the session due to these issues.
Response from FX ReplayAug 29, 2023
Hey Alex, We're so sorry to hear that you've been having problems with connection. Firstly, at the time of your review, our website was down. We had a banner on the website stating how we were having a downtime & to use the beta servers! So apologies about that. If it happens more frequently, typically it is caused by a VPN or third-party apps on the browser. Could you please contact us at [email protected] so we can help you out? We genuinely want to ensure your experience is incredible, but we're unable to do that without your help. Thanks so much & again, sorry about the issue. **EDIT: TrustPilot automatically threatens to take the review down when you request information and the user doesn't reply. I was simply seeking your information so that we could message you directly and help out**
johnson M.
the data provided is inaccurate and can't be trusted
Response from FX ReplayAug 17, 2023
I'm sorry to hear you think that our data is inaccurate, Johnson! Our data provider, Dukascopy, is one of the most trusted in the world with a data quality of 99.90% (https://imgur.com/a/rL53Q3n), so I'm not quite sure I understand how the data is inaccurate. Could you please provide an example of where / why it's inaccurate so that we can fix it for our users?
