Steph Nelson W.
Steer Clear!!! I'd give zero rating if I could!!
I 'accidentally' ordered a couple of pictures from them. Their checkout page did not show the postage and said that I would be returned to the page to review my order after going through PayPal. This did not happen and the purchase was completed. It was too late to contact anyone so I messaged them this morning at 7.30, less than 12 hrs later, to be told it was too late and my order is already processed, yet their website says to allow 15 days for the item to ship. The pictures are not a custom order but they are refusing to cancel the order, even after I have advised about their website 'fault' and my rights to a 14 day cooling off period for distance buying. PayPal are contacting them on my behalf in the hope of cancelling the order but I am not holding my breath. I wouldn't touch them with a 10ft barge pole.


