FurlidaysReviews of furlidays.com

Response from FurlidaysJan 7, 2022

Hi Simon, Thanks so much for your order on our store! When placing your order, we consider these factors when calculating the ETA: - Within the USA, it is usually from 13 to 20 business days. (Processing time: 3 - 5 business days, delivery time: 10 - 15 business days) - For deliveries outside the USA, it usually takes 23 to 30 business days. (Processing time: 3 - 5 business days, delivery time: 20 - 25 business days). You placed your order on 23th December and you are not in USA, therefore, your order is still on its way to you within our timeline, please allow it some more days to arrive. Thank you for your time!

Response from FurlidaysDec 30, 2021

Thank you for your review. We're sorry to hear you had a frustrating experience, but we really appreciate you bringing this issue to our attention. We would like the opportunity to investigate your feedback further. Kindly provide us the order number or the email address associated with your order so we can figure out a way on how we can make it up to you. Have a wonderful day!

Response from FurlidaysNov 16, 2021

Thank you for your review. We're sorry to hear you had a frustrating experience, but we really appreciate you bringing this issue to our attention. We've sent you an email to resolve this problem, please check it. Thank you!

Response from FurlidaysOct 11, 2021

Thank you for bringing this to our attention. We’re sorry you had a bad experience. We’ll strive to do better.

Response from FurlidaysOct 4, 2021

On behalf of the Furlidays team, I sincerely apologize that you had an unpleasant experience with our company. Thank you for taking the time to provide us with this feedback. As we truly want to locate your order on our end and assist you further in this matter, we did send you a request to ask for more information via our support email ([email protected]). Rest assured that we will recheck and get back to you with a proper solution. Looking forward to hearing from you soon.

Response from FurlidaysSep 28, 2021

On behalf of the Furlidays team, I sincerely apologize that you had an unpleasant experience with our company. Thank you for taking the time to provide us with this feedback. As we truly want to locate your order on our end and assist you further in this matter, please direct me at [email protected] regarding your issue. Rest assured that we will recheck and get back to you with a proper solution. Looking forward to hearing from you soon.

Response from FurlidaysSep 28, 2021

Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future.

Response from FurlidaysSep 28, 2021

Thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately.