furinno.comReviews of furinno.com

ZERO STARS…my partner bought this bookcase for me as a gift and I finally had time to assemble it. First thing I always do is count pieces and hardware. One shelf, the bottom kick plate and half the hardware were missing. I wrote to Furinno and they refused to send anything. They still make the bookcase but I’d waited past their warranty period. I didn’t ask to send it back, I just wanted what I’d paid for so I could have a book case. A cheaply made one, at that!! 5 Thumbs Down!!!👎🏽👎🏽👎🏽👎🏽👎🏽

Furinno is selling furniture through Amazon, but neither Furinno nor Amazon are offering any replacements for the parts. They are passing the bucks from one to another. Furinno claim they ship parts to 48 US states only. They why are they selling stuff in UK if they cannot service the customers. They should be blacklisted in UK

I emailed customer service about a missing threaded post support. They said it didn't meet their warranty criteria. I was willing to pay for the part and shipping, but all I got was crickets. Hard to believe i can't even buy a missing part. I won't be buying this brand again.