FunimationReviews of funimation.com

Buggy website where login works 5% of the time, the website hates VPNs it seems as well, sometimes doesn't even load properly at all (mind you I have 1 Gbps optic internet, it's definitely not the issue) tested on several browsers. The UX of the website is extremely badly designed and the website is very unclear as to find certain features or settings for the account. The anime availability, especially dubs, is amazing, but it's all futile if I can't even use the service properly.

Be careful if you make a mistake and need to cancel an order with Funimation's shop. I ordered the incorrect My Hero Academia vinyl through their e-store. That's on me. But, their website said to email their store ASAP, which I did. I emailed them moments after I placed my order. No reply. Emailed them AGAIN. No reply. Automated message that my item has shipped. Emailed them AGAIN, because the tracking number said label created, but not shipped out. No reply. Then I see the product is indeed moving. Emailed them AGAIN to see if I could return the record once it arrived at no additional charge, because I had done my due diligence and emailed them several times to try and get my order cancelled. Still no reply several days later. Disappointing customer service, and I won't be ordering from their online store again. I have advised many, many others to seek out alternate stores for their fandom goodies.

*FRAUD ALERT* Funimation will not help you if someone hacked your account and changed your email so you'll be paying with your subscription for a stranger to use your service. Funimation will not even send an email to verify or notify of your email being changed. I recommend using any other service other than funimation due to this security risk. The support system will not help you.

Like many others, I was forced here from Animelab, it took weeks transferring the account as it wouldn't let me. When the account finally transferred I couldn't even log onto the app... Still can't. Now with my XBox it has logged itself out and claims the password is wrong.

This streaming service is absolutely unacceptable. I am able to stream Netflix, Hulu and Disney+ flawlessly at 1080p but somehow I am unable to stream more than 6-10 seconds of any show on Funimation before it requires just as long to buffer on the lowest setting. On a good day the Funimation service might only buffer 8 times per episode. The lack of updates shows how little this company seems to care about their product. I would think, at the very least, with this company being owned partially under the Sony umbrella that it would be atleast optimized to run on my Sony Playstation 4 without issue. I feel like this should be an embarrassment for Sony. This company would do the world a favor by shutting down and letting a competent streaming company acquire the streaming rights it holds.

if I could rate it any lower I would this was the worst decision I've made in my life and I've made a lot of them it buffers constantly I would have a better time getting my grandpa's old ass tv and watching on there than watching on Funimation they should have left animelab on their own they just bought it and messed it up this is the worst possible site I've ever been on I'd rather watch anime blind then haft to deal with this.

Great selection but terrible service. Videos constantly buffering lucky to get a minute of continuous play. I have high speed internet for gaming, no issues playing games online or streaming from Netflix, Disney plus or prime, but unable to get a decent service from funmation. Massive shame as their library is good.

I bough the membership for my child for Christmas. After the 2 weeks free trial I was charged with no access to videos. I emailed the support team and they replied after 10-13 hours. Emails back and forth and still no solution. So annoying and ignorant. I don’t recommend.