FunimationReviews of funimation.com

I have a free membership to access digital downloads I paid for when I bought physical copies. The PS4 app is abysmal. The loading times are wonky (sometimes good, often bad) and unless I load specifically from "My Library" and not the "Continue Watching" option, I am told the content is for paid subscribers only. I shouldn't have to navigate through extra menus to remind the app I paid for my anime.

After a few months of paying for a subscription I decided to cancel. Overall it's just been a big disappointment. Most of it has been said in earlier reviews but to reiterate: - it's a streaming service that really (and I mean REALLY) sucks at streaming - there is no quality setting, download speeds are abysmal, even loading an episode or available shows listing takes a long time; - mobile app is quite unstable and glitchy; of course the issues with streaming speeds don't make the overall experience any better; - PS4 app is absolutely broken; it works for 15 minutes, then refuses to work for days on; Funimation's official statement was that "it's not supported" (way to cut off a chunk of your viewer base!) so they're not looking to fix it; - support is basically non-existent. But what grinds my gears the most, are the following two issues: 1. Censorship. Funimation claim that they don't censor the shows themselves, but only publish whatever the distributors "gave them". Excuse me, but you must be joking. You are paying for the content, are you not? Are you saying you're being given scraps and then just put your tail between your legs and run away? You have the censored version of an anime produced specifically to mock censorship! 2. Region lock. As I live in the UK I constantly feel like a second-class citizen, due to so many shows simply unavailable to me. I pay the same subscription fees as users from other countries, then why am I being denied access to the same content? Overall, not a very pleasant experience.

I made a profile on here just to rate them. Funimation is a poor company now. The heart and soul of the inner company is gone. Most of the voice actors and their catalogs is all they have left. So here is my personal gripes with them. They cancelled my account, and then blocked me after a week of use. Then started me back up again. When I reached out to customer service they said "Well it works now have a good day." Which isn't the point. I wanted to know if I did something wrong, but was provided with no answers. The app just works when it wants too on my console or streaming from my phone to my TV. Sometimes it won't even recognize my login info. Which is splendid. Then on top of all that when I made a review on the google play store, a developer of the app actually reached out to get my experience. They wanted to ask me some personal questions. Which I thought was neat that they took the time to read my one review. When reaching out to them. They simply told me, that they "Didn't have the time to address my problems with the app, and would not give me the developers email." Which I was told to ask about when I actually got someone back. This app proves why people go to pirating stuff. If you want to actually support the anime industry, go buy merch, Crunchyroll is at least stable, and has the same library, or even go to patreon support. There are much better options to support this industry than giving money to this company. At least you can buy dubbed anime for used prices at mom and pop shops if you like the dubs of a few key anime.

The selection is great... beyond that it's awful. It's 2020, and I have so many difficulties streaming with them. It takes 1-2 minutes on the Iphone to load up a show's episode list. You'll be lucky for it to load up and start playing within 3-5 minutes(without buffering) when streaming onto Chromecast. Watching it on my Laptop is a better experience but not by much. I'm watching Initial D, and for whatever reason when I try to start an episode, sometimes it randomly tries to redirect me(in which the only way to stop it is to go back to the home page) to an even later episode, sometimes spoiling it for me in the process. Even on Laptop, it takes a few minutes to actually start streaming. Overall, their streaming is very much horribly outdated(its a challenge and headache to even get it to start playing alot of the times), and the stories of them scamming people is ridiculous. It's 2020, i'm streaming on a brand new high performance gaming laptop, Iphone 11, and a brand new Chromecast, and they all have difficulties dealing with the streaming issues f Funimation. The fact that this company has the licensing that it has for a lot of great shows, is an absolute shame and embarrassment to the industry.

Cancled my sub after there was very little to watch for me and I just didn't like the app. I was charged another month this morning and after a difficult search turns out they bumped me down to a basic subscription instead. No idea what the upgraded on includes but it sure can't have been much. Had to go through PayPal to stop the payments so hopefully it works. Definitely don't recommend.

Can’t seem to cancel subscription even though it was canceled months ago. There are so many glitchy things with the apps on multiple devices. Doesn’t matter if it’s Android, Apple, Firestick, Roku...or just streaming on Mac or PC. Frequent glitches and stopping in the middle of a series and never letting you resume even though you have the highest level subscription.

I Ordered 4 Blu-ray DVDs, they arrived in a box with no packing materials and they were in a box that was too small for all of the DVDs to fit in. This caused some damage to the cases of 2 of the DVDs. One of which was bowed in the middle from the way it was packed and the other one had a dent/gash near the bottom of the case. Luckily the discs are not damaged. I would not buy anything else from them in the future unless the price is significantly cheaper than other sites. That was the only reason I purchased from them in the first place.

Their customer service is unwilling to solve any problems with your account even if you’re a paying subscriber. Then you get into the app you pay for and holy crap is it a flaming piece of garbage. They don’t care.