Jacob
Feels like a scam
I was excited to try my 3 month offer through the PS5. Unfortunately the Promo Code wouldn't work on the website ( First Red Flag ) I contacted Support & was responded to by a Natasha E. Within 24 hours ( The only positive in this review ) Natasha asked for the Error message i received and my post code. I sent this through & waited 4 business days without a response.... I contact support again & Natasha E emails me back saying she had a few days off..... ( Ridiculous that my ticket was left open that long & wasn't passed onto another agent.... ) She claims im using the form wrong & selecting Paypal instead of credit card. I advise her of her mistake & she replies saying i need to pay for Funimation then she's happy to activate my 3 month offer code! Only after iv paid for the first month.... No acknowledgement of the error on the website whatsoever. Simply pay for a subscription & i'll help you. I thought the whole point of a FREE 3 month trial was so you could do just that trial the product. What awful customer service & a dud scam product. AVOID
