FuneralwiseReviews of funeralwise.com

The customer service rep was amazing; she replied to my message within hours even though I sent in my email at an odd time of night, and was able to get me a new invoice for expedited shipping very quickly. However, I feel like I should not have had to take up her time for a simple shipping option. The website FAQ said expedited shipping is available but I was not given the option to choose it at checkout. Additionally, the charge for 2-3 day shipping was $80, which was exorbitant. Other places I contacted charged way less for expedited shipping, but I ended up paying this one because I didn't have time to change for a new order. This place is great if you have time to wait for their regular shipping, and customer service is very responsive!

If the color of the rose was a real yellow and not, as I call it, a country cream I would give it all 5 stars. I have two others I've bought in the past through a funeral home and the quality of the product and this one are great. The box isn't the quality of the others you can see between the seem on this one. Note to the business; If you ever fix the rose color to a real yellow🟡 I would consider getting it.

The water urn was just what I wanted for my husband's remains. We brought the urn to the ocean and let it float away. It disappeared as indicated within a few minutes. It was a beautiful send off.

Arrived in good shape. Pretty. Much lower cost than those at a funeral home.

everything ordered was delivered on time,

Found what I needed to take my husband’s ashes to a place where he was happy.

I came across your website, which was easy to navigate. I'm in the process of trying to make things easy for those left when my time comes. I'm in the beginning stage of my research and this site was very helpful. Thank you!

Pleasent and straightforward.